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Patriot Buick GMC
Killeen, TX
106 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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106 Reviews of Patriot Buick GMC
April 13, 2024
The manager here was awful. He wanted to offer me well under the value of a car. He tried to say a lot was wrong on a trade. He didn’t know his stuff and he was cocky. The guy i He wanted to offer me well under the value of a car. He tried to say a lot was wrong on a trade. He didn’t know his stuff and he was cocky. The guy in his office was just as cocky as well. I would never buy from this dealership. They are awful. The salesman tried to put me in a car I couldn’t afford. More
by Hunter
Employees Worked With
Tony , Rachel Sutton
Helpful April 02, 2024
My wife and I went car shopping at Patriot Buick GMC on Saturday, March 30, 2024, after texting Lynese, a dealership salesperson, and expressing interest in purchasing a 2024 GMC Sierra Denali Carbon Pro E Saturday, March 30, 2024, after texting Lynese, a dealership salesperson, and expressing interest in purchasing a 2024 GMC Sierra Denali Carbon Pro Edition. Lynese greeted my wife and me upon our arrival. She made us feel comfortable in the showroom. This was our best car-buying experience ever. Lynese was very informative and patiently answered our questions. We were in and out of the dealership in less than two hours with our new vehicle. Nowadays, it is commonly seen that car salespeople don’t do a good job and that their only objective is to get money out of your wallet. However, salespeople like Lynese provide excellent customer service. The overall experience at the dealership was enjoyable. We will continue to come to Patriot Buick GMC in the years ahead. More
by Pitbull1967
Employees Worked With
Lynese Foster, Rachel Sutton
January 19, 2024
Although I was a little early for my appointment at 1:00 pm on Jan 18th 2024 they took my keys to pull my car up. I was so discuss with my wait for over an hour just for oil change and tire rotation I never pm on Jan 18th 2024 they took my keys to pull my car up. I was so discuss with my wait for over an hour just for oil change and tire rotation I never had ever waited that long. More
by hurtins
Employees Worked With
just the service dept.
March 21, 2023
I went to this dealership to take a look at used Tesla they had. Samantha was my sales consultant and she was really sweet and helped me with all the questions I had. Then I was introduced to Andrew Water they had. Samantha was my sales consultant and she was really sweet and helped me with all the questions I had. Then I was introduced to Andrew Waters who was very polite and showed utmost professionalism while discussing the trade in deal. Even though the deal didn't happen unfortunately because of the price issues but I'm very satisfied with the way they treated me and my wife when we were there. Well worth of my two hours drive from South Austin. More
by dilip
Employees Worked With
Andrew Waters
January 19, 2023
Came in for a vehicle inspection but since I live in Williamson county, the service rep told me that they could inspect the car but it would not be "valid" for my county. I asked what the charge was, a Williamson county, the service rep told me that they could inspect the car but it would not be "valid" for my county. I asked what the charge was, and was told that there was no charge. More
by popster1
Employees Worked With
Always good to see Andre and Dean, Rachel Sutton
January 17, 2023
Out of your principal I am warning others to watch out for these lessons I learned here at this dealership. I was able to determine that the dealership had information about the issues of the 2015 camaro for these lessons I learned here at this dealership. I was able to determine that the dealership had information about the issues of the 2015 camaro with 40,000 mileage. Nail In my tire I had to fix...driver window needed reprogrammed, and battery with dead cell.. after calling the next day I said that I felt I got taken and wanted my trade back . I then left a review based on what happen and the next day Mr. Andrew Waters called me and gave a.... well let's say what i thought was genuine apology and we worked out everything. The battery issues had not happened yet ..that was the day after speaking with Andrew. So the next day my wife is at work and of course the battery is dead. She had to wait for 2hrs. I then text Andrew and informed him that the battery was dead and I would handle the cost of window being fixed and asked for battery to replaced. 2days after I buy the car the battery needs replaced. Come on does anyone really believe the battery checked out good when I purchased. I mean I was told a 100 and something point inspection was done. Anyway Andrew has ignored all attempts to take care of issues that needed to be addressed before they sold it to a Disabled Iraq and Afghanistan veteran. My point bringing that up is if I'm a victim of this I would think anyone would be. Really should change the name of establishment to something else than Patriot. Bottom line I take responsibility for my purchase and will fix my issues myself. Thought this place was different lessons learned is you will get burned 🔥 question is how bad! Ps Andrew you will not snake your way and get me to remove review like last time.. yea Andrew said at first he would only make this right if I removed the original review I made. So I did More
by Jrlmagnolia1977
Employees Worked With
Andrew waters
December 29, 2022
I’ve visited Patriot GMC dealership on multiple occasions from services on my vehicle to buying a brand new vehicle. I enjoy the customer service greetings from Ms. Kim. It’s always pleasant! from services on my vehicle to buying a brand new vehicle. I enjoy the customer service greetings from Ms. Kim. It’s always pleasant! More
by Michelle Solis
Employees Worked With
Ms. Kim
