Read Reviews Paul Cerame Ford

Paul Cerame Ford

Paul Cerame Ford

11400 New Halls Ferry Rd.
Florissant, Missouri 63033


(314) 838-2400

Manufacturer: Ford

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  • Customer Service:

    5.0
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    5.0
  • Pricing:

    4.8

24-Month Rating

based on 302 reviews

4.9

4.9 out of 5

304 lifetime reviews

Paul Cerame Ford

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Certified: Paul Cerame Ford

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Paul Cerame Ford has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Paul Cerame Ford

Welcome to Paul Cerame Ford, your St Louis Ford dealer. The Paul Cerame Auto Group is family owned and operated and has served the St. Louis community for over 30 years. With two stores located at 270 and New Halls Ferry in Florissant, our location is convenient for both MO and IL customers. Contact us online for a haggle-free price quote or visit our stores for our award-winning service, parts, bodyshop and sales departments. Paul Cerame, the St Louis Ford dealership where price and service sell cars.

Our Location

Sales/Showroom

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 9:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: Closed

Sunday: Closed


Parts

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: Closed

Sunday: Closed


Our Amenities

After Hours Drop-Off Instant Financing
Cable TV Parts Store
Customer Lounge Area Rental Car Service Onsite
Drive-In Service Shuttle Service
Free Coffee Television
Free WiFi Vending Machines

japost
5/22/2013 9:00:16 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe FordJoe Ford
Ed MeadowsEd Meadows
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Paul Cerame Ford:

Both Ed Meadow and Joe Ford were great to work with. Had a great experience and would definitely recommend them. Ed spent over an hour after the purchase explaining all of the technology in the car. Going through the finance process was the smoothest and fastest process we have ever gone through-Joe was great!!!

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k9fun
5/22/2013 11:52:11 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike SuppMike Supp
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Paul Cerame Ford:

Everyone was friendly and pleasant to work with. As a female I was having trouble with other dealers taking me seriously about the new car I wanted to buy. This was not true of Mike S at Cerame Ford. Finding, ordering and getting the car I wanted was a simple, easy process. Certainly I would recommend them to anyone looking for a car. Very nice.

Having great fun with the new Mustang convertible...

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mgl_45
5/19/2013 8:10:05 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chuck LawlessChuck Lawless
Bob TierneyBob Tierney
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Paul Cerame Ford:

We had a great experience buying our Dodge Grand Caravan from Chuck Lawless. He worked very hard on finding us a car for our needs.
He goes above and beyond to make sure we that we feel comfortable with our purchase. I would refer anyone to come and talk to Chuck about purchasing a car,

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ashean1
5/10/2013 4:57:58 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Justin PhillipsJustin Phillips
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Paul Cerame Ford:

My experience at the ford dealership was a great one. Justin was my representive and he did an excellent job with helping me find the vehicle for me and my family. I would recommend him to any one looking for a vehicle.

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LAZELDA
5/9/2013 2:29:14 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Doug CleverDoug Clever
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Paul Cerame Ford:

MY EXPERIENCE AT THE FORD DEALERSHIP ON HALLS FERRY RD WAS OUT STANDING THEY WERE VERY FRIENDLY AND VERY HELPFUL. THIS WAS MY FIRST TIME BUYING A NEW CAR. AND FROM THE WHY I WAS TREATED I WOULDN'T GO ANY WERE ELSE
TO BUY A CAR. THE SERVICE WAS VERY GREAT AND THE PEOPLE WHO WORK WITH ME WERE OUTSTANDING. I WOULD REFER
EVERY ONE I KNOW TO GO TO PAUL CERAME TO BUY THERE NEXT CAR. LIKE TO THANK DOUG AND TRISH FOR ALL THEIR HARD WORK AND TIME. THANK YOU LAZELDA STONE.

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acbrown
5/9/2013 11:16:46 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chuck LawlessChuck Lawless
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Paul Cerame Ford:

I went to Paul Cerame to look at used F-150s. They had many in stock, and the ones in particular that I was interested in were about 5k out of my price range. I worked with Chuck Lawless, he made my experience at Paul Cerame a very comfortable and relaxed one. I had fun looking at the trucks and test driving them. He gave me a hassle free price that was well below what they were asking and even lower than the market price for the vehicle I purchased. My experience with Chuck, at Paul Cerame, was a great experience and I feel like I got a great price on a vehicle that I love. If you're looking for an upgrade, go to Paul Cerame, and ask for Chuck! He's a great guy

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RitaKinney
5/9/2013 7:47:44 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Vicky Woodson-WallaceVicky Woodson-Wallace
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Paul Cerame Ford:

Vicky was wonderful from the beginning to the end. I send a price request in to Ford and a few other places. I had gotten an overwhelming response-it took me a week before deciding. I choose Vicky because of her picture. Also, I was able to get half my approval before walking in. Vicky was very encouraging-at first I did not think I was going to get approved...but she assured me that the team was going to work very hard so that I could get the 2013 Ford Fusion. Hence less than 12 hours she emailed and told me to come and pick up the car. This was a great experience for me because I hate buying cars. I do not care for sale pitches. I basically test drove the car and walked out the door the next day. Also Joe Ford was pretty cool :). Signing the papers was easy. Thanks, Rita Kinney

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SteveKellenberger
5/6/2013 1:32:27 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Doug CleverDoug Clever
Mike KufskieMike Kufskie
Bob TierneyBob Tierney
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Paul Cerame Ford:

The experience was fast, friendly, thorough and hassle free. Buy cars have become a very important financial decision and everyone I interfaced with was very helpful and knowledgeable. The Ford Truck is amazing as well.

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AprilMay1
5/5/2013 6:08:02 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tim NormanTim Norman
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Paul Cerame Ford:

Tim was awesome! He made the experience UNSTRESSFUL! As I wasn't in the mood to make this transaction! I got more for my trade in than anyone expected! I will be passing out many of Tim's business cards to those I know who are looking for less stress on a vehicle purchase!!

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veehoff
5/4/2013 10:59:25 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tony LeeTony Lee
Bob TierneyBob Tierney
Emile WilliamsEmile Williams
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Paul Cerame Ford:

Very good service. The new car sales team made a reasonable offer for a new car. Highly recommend if you are in the market for a new Ford. Ask for Tony Lee.

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