AprilMay1 5/5/2013 6:08:02 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Tim Norman Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Paul Cerame Ford: Tim was awesome! He made the experience UNSTRESSFUL! As I wasn't in the mood to make this transaction! I got more for my trade in than anyone expected! I will be passing out many of Tim's business cards to those I know who are looking for less stress on a vehicle purchase!! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
veehoff 5/4/2013 10:59:25 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Tony LeeBob TierneyEmile Williams Customer Service: 5 Quality of Work: N/A Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Paul Cerame Ford: Very good service. The new car sales team made a reasonable offer for a new car. Highly recommend if you are in the market for a new Ford. Ask for Tony Lee. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
1Connie 5/4/2013 12:31:59 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Mike SuppBob TierneyEmile Williams Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Paul Cerame Ford: I had a wonderful experience buying my truck from here! Emile let me look at my leisure and be as picky as I wanted. And then made me very comfortable with the negotion part. As a women I appreciate not having to be afraid that I'm being taken advantage of. Then Mike made sure to explain every button, bell and whistle. And answer all my numerous questions. Again never making me feel silly about asking. Then Bob made the signing of the paper work easy, no muss no fuss. This is the second time we have bought a vehicle from here. And again we walked out very happy customers! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
ggs2737 5/3/2013 1:58:43 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Ed Meadows Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: N/A Overall Score: 5.0 My Review Of Paul Cerame Ford: Mr. Meadow has great customer service. He was very patience and considered of my finances. He did not rush me in making a decision, but guaranteed I would get a car. I really appreciated his professionalism. Thank you Mr. MeadowsGail Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
jacrob 5/2/2013 12:20:10 AM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Francis J Roberson III Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Paul Cerame Ford: I usually dislike the whole hassle of purchasing vehicle. Mr. Francis Roberson changed all that. I had a wonderful experience and the professional attitude and friendliness of Francis made it buying much easier. He accommodated all my doubts etc and me like I was a friend.And after my purchase HE found things and made sure everything was right on the vehicle. If I had a concern, he made it right. All my concerns etc were addressed. He even topped off all the fluids in my vehicle himself - in the rain (the service dept. missed a fluid light) to make sure I didn't have to keep waiting. He went above the norm to make my visit(s) good (had to return for a few issues and second key fob).I would highly recommend this dealership and Mr. Francis Roberson is an valuable asset and dedicated salesman. Thanks. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
efinley01 5/1/2013 3:50:45 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Doug Clever Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Paul Cerame Ford: Picked out my new car on the Cerame web site. Stopped by to tell Doug which one I was going to buy and let them copy my drivers license / insurance card, and tell them what time I wanted to pick it up the next day. 24 hours later - in and out of the dealer in under an hour including finance agreement and a My Ford Sync tutorial connecting my cell phone and all the basic operating features. Great experience - love my new ride. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
muffyjbdish 5/1/2013 1:59:31 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Justin Phillips Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Paul Cerame Ford: I would recommend Paul Cerame Ford to all my friends and family. The customer service that I received was superior. Justin Phillips was very courteous and knowledgeable and made my car purchase process go smoothly. All the staff were friendly from the second that I came in the door. Keep up the great work that you deliver . Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
scottctissot 4/30/2013 10:03:21 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Justin Phillips Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Paul Cerame Ford: I had a great experience at Paul Cerame starting with the salesmen Justin Phillips. Found what I wanted and from there it didn't take long to drive off the lot. I would recommend the salesmen and dealership to anybody. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
coach1934 4/29/2013 10:59:39 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Chris Stallman Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Paul Cerame Ford: I have been a Ford man all my life and I was ready to get a new F-150. I knew what I wanted and knew what I wanted to pay. I was able to locate one in my hometown of Kansas City but they were either unable or unwilling to work towards my price. I began the hunt again. I located the same model in St. Louis and made a call. My call was answered by Chris and I could tell he cared about helping me get not only the best price but the best service. We spoke back and forth a few times and he promptly returned calls and provided any info I needed. Next step was making the drive to pick her up. Let me tell you that Chris was the ultimate professional and had everything ready and waiting for me upon my arrival. I think this was the easiest truck I ever bought!! I have recommended Chris to all of my family and friends. Explaining that his service is well worth the drive! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
GOLDIE_GOLDIE 4/29/2013 12:53:32 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Tony Lee Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Paul Cerame Ford: AFTER WEEKS OF TEST DRIVING DIFFERENT CARS I FINNALY DECIDED TO GO WITH A FORD AT PAUL CEAME. TONY LEE HAD THE MOST KNOWLEDGE AND OFFERED ME THE BEST DEAL IN ST. LOUIS. MY FORD IS THE PERFECT FIT FOR MY FAMILY. THANK Y0U! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review