From the time I arrived to the time I left the dealership, nothing but a great experience from Raffaele. They were very fair with my trade-in and Brian worked to get me approved by rolling some negative equity into my loan. Being a Chevrolet dealer, I was impressed how much knowledge Raffaele had with a used Kia. At no point did I ever feel pressured into buying the vehicle. Got in a nice test drive, had to wait a bit for the finance approval, but the car was detailed perfectly and the gave a full tank of gas. Appreciate the service I received!