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Peninsula Infiniti

386 Convention Way, Redwood City, California 94063
Sales: (650) 369-4000
Service: (650) 369-4000

Makes: Infiniti|Service Center
 
Excellent
100% Recommend

Overall Rating 4.7

23 Lifetime Reviews

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Peninsula Infiniti
23 Lifetime Reviews
Peninsula Infiniti Info
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23 Dealership Reviews
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Reason For Visit
Service

"I first brought my car to Peninsula Infiniti a week ago..."

I first brought my car to Peninsula Infiniti a week ago after purchasing a used G35 from another dealership. Benny was gracious and did his best to help and get my laundry list of items taken cared of. Peninsula Infiniti really makes you feel special and will does a very good job of satisfying their customers. Advisors like Benny make me a loyal and happy customer.

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Employees dealt with

Benny Gomez


Reason For Visit
Sales (New)

"I had a had a great experience with Peninsula buying my..."

I had a had a great experience with Peninsula buying my first Infiniti. Adrian (sales) offered assistance but also appropriately backed off and let me have my space, perfect balance between support while not pulling the "hard sell". Adrian has even followed 2-3 weeks after purchase to make sure everything was not good, but great with my experience. Jeff, the finance guy, was direct & sincere. Being honest as to what they could do as a dealership but also wanting me to be happy and satisfied I got a good deal. Overall I am very happy with my purchase ad the service provided.

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Employees dealt with

Adrian, Jeff


Reason For Visit
Service

"Benny has been outstanding with the services he provided..."

Benny has been outstanding with the services he provided for my G37. My appointment with him is always at around 7am in the morning (even in the freezing winter), and he always greets me with a big smile on this face. Benny is always on time too, never had me waiting for him. Also, when I bring up the issues I have with my car, he jumps right over it and have someone inspect the car for me. I will always go back to Benny to get my car serviced.

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Employees dealt with

Benny Gomez


Reason For Visit
Service

"Peninsula Infiniti is a first class dealership, with..."

Peninsula Infiniti is a first class dealership, with friendly, knowledgeable people. Free loaner cars, free car wash, reasonable pricing, and no long lines for service make for a very pleasant experience. I recommend them to anyone with an Infiniti automobile.

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Employees dealt with

benny gomez


Reason For Visit
Sales (New)

"I came into Peninsula Infiniti looking to trade in my car..."

I came into Peninsula Infiniti looking to trade in my car for a new one. I've dealt with these guys for so many years and have purchased 3 vehicles from them. I would NEVER go to another dealer!!! I walked out of there with a GREAT deal on my trade and as well as my 2011 G37 coupe. Not like I expect anything less from them. The sales staff were very friendly and not pushy or annoying like other dealers. :) Once again, a very pleasant experience to add to the book!!!

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Employees dealt with

Mike, Jeff, Keith, Gordon and Austin


Reason For Visit
Sales (Used)

"I got in a recent car accident and my car got totaled. ..."

I got in a recent car accident and my car got totaled. My parents had to get their infiniti maintenance check, so I decided to go with them just to get an idea of some used cars. I was originally going to buy from craigslist because insurance gave me only so much money for my car. While I was looking I started talking to one of the sales people, Keith Lui, just to get an idea of what I could buy with the money I had. It turned out I had enough money for basically the same car as I had before. I had a 2003 g-35, and he showed me a 2007 nissan altima. I checked kbb and peninsula infiniti's price was 500 under the dealer kbb price list. I still didn't have enough money in theory, but Keith helped me get the price down and I saved about 3 grand on the car. I bargained away the fees and tax as well as a few hundred bucks. He wasn't pushy at all, he answered everything I needed, and he helped me get a newer car than my old one. I've only had this car for a couple days now, but I absolutely love it. I miss my g35, but the nissan is better in so many ways. I would like to thank the finance manager Jeff Ha and the sales manager Austin Cauthron for also making this deal possible. I go to school and I don't have much money, if it wasn't for Keith, Jeff, and Austin I wouldn't have bought the car that day. My impression of dealerships have always been over priced and intimidating, these three guys made it the opposite. Thanks Peninsula Infiniti. -Laz

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Employees dealt with

Keith Lui, Jeff Ha, Austin Cauthron


Reason For Visit
Sales (New)

"I just got my new G37S yesterday at this dealership. The..."

I just got my new G37S yesterday at this dealership. The whole process went really smooth. I had did my research prior to going there. I spoke with the salesperson through email first to get a quote and gave them a quote to match, he was able to match it; he was really prompt on the emails and I can sense his enthusiasm. So I went in for a test drive. I like how they all acknowledged me, everyone greeted me as I walked around the showroom and asked if I needed help. They were all knowledgable, detail oriented, and patient. This dealership is definitely a great dealership. Can't go wrong with this place.

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Reason For Visit
Sales (New)

"Buying a new car and getting a good deal and making it a..."

Buying a new car and getting a good deal and making it a pleasurable experience is the NORM at Peninsula Infinit not the exception. These guys are just wonderful to deal with. They have integrity, respect your time, your intelligence, and will negotiate a win/win deal for you. That is my experience with this dealership. It is a pleasurable experience. The knowledge of the sales staff is exceptional,down to each nut and bolt on the auto. They know their product; they can clearly explain the features and the use of features on the car. I bought an M37S with a high tech package. The sales man, Sammy, knew the car well and provided excellent instuction and help set up the car. He know every answer to every question. Took his time delivering and made sure that the car was clean as whistle when delivered. The follow up since I bought the car has been great. If you want a great car and want a great car buying experience, I strongly recommend you go to Peninsula Infiniti.

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Employees dealt with

Gordon MacDonald and Sammy Wong


Reason For Visit
Service

"My wife and I had been shopping for our first Infiniti. ..."

My wife and I had been shopping for our first Infiniti. We replaced our older MDX with one of the new Infiniti QX56. (Best full size SUV currently BTW) We went to multiple Infiniti dealerships looking for the right car since most dealers were sold out. Peninsula Infiniti was the only dealership who was able to get the vehicle we wanted within our time frame. They had three equipped the way we wanted to pick from. From the moment we stepped into the showroom, the experience was top notched. Even though we told them we had already seen the car elsewhere, our sales rep took his time showing us all the different options. His knowledge on the vehicle was encyclopedic! My wife was very impressed. After we placed our order, he also took us around to tour the dealership and explain all the perks. We picked up our brand new QX56 last week after waiting anxiously. The manager even got involved when he found out that we needed the car for a road trip we were planning and had the truck expedited. What a great car! All the accessories we purchased were already installed and our sales rep even took the time to program our addresses, phone book and preferences into the vehicle. He even had a Disney movie saved onto a USB thumb drive plugged into the entertainment system for our kids! So if you are looking for an Infiniti, go here. Recommended!

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Employees dealt with

Sam


Reason For Visit
Sales (New)

"Peninsula Infiniti is one of THE VERY TOP vehicle dealers..."

Peninsula Infiniti is one of THE VERY TOP vehicle dealers in the United States because Gordon MacDonald (Executive Manager) Ron Cosgrove (Service and Parts Manager), Bob Anderson (Service Provider) and the rest of their employees are OUTSTANDINGLY HONEST, and they all get an "A++++" for the manner in which they treat all customers. Infiniti's are also VERY OUTSTANDING vehicles!!! I have purchased both new and used Infiniti's and I have had ALL our service done for the 7 Infinities my wife and I have obtained from Peninsula Infiniti. I would also give the a MUCH higher rating than just "5" for each of the above questions. I would rate them "10+++" on each of the questions regarding "Customer Service,Quality of Work, Friendliness, Overall Experience, and Price." Infiniti's are one of THE VERY FINEST vehicles on the road. We have NEVER had any significant mechanical or other problems with all of the 7 Infinitis we have owned, two of which we sold with well over 100,000 miles and they had NO PROBLEMS and none of them have EVER had a single rattle. Infiniti's are GREAT vehicles, and PENINSULA INFINITI is an OUTSTANDING "A+++" dealership, where customers are ALWAYS exceptinally well cared for by VERY, VERY HONEST employees with WONDERFUL people skills. Customers will get the BEST cars, for the BEST prices, working with the BEST Peninsula Infiniti employees. Best regards, Loren Buddress

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Employees dealt with

Gordon MacDonald, Ron Cosgrove, and Bob Anderson
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