this was an excellent experience with everyone working together to complete a sale. The personell we came i n contact with were couteous, knowledgeable ann\d sincere. I left with the car on the next day we after we purchased it
"Sales and Customer Service "
I have been a loyal Customer of Penn Toyota for 10 years. I have bought 5 cars from them. This dealer is the Best Place to buy a car. No nonsense. They don't play games like other dealerships. They sincerely care about their customers. Excellent Customer Service!! Shereza in Customer Service is very professional and a great listener. She will ALWAYS address your concerns promptly.
Other employees I've worked with and recommend:
Frank Ubriaco (Sales Manager) Top Notch Manager. I Always enjoy working with him.
Laurie Guigliano (Service) As sweet as they get. Very professional and helpful.
Shawn Haghighi (Sales/Finance) Very knowledgeable. Excellent in what he does.
Manny (Used Car Manager) He is NOT your typical used car manager. You will actually like working with him. No phoniness. He is very sincere and honest.
Chris Penn (General Manager) only one thing to say about him. "He sincerely cares about his costumers"
After 10 years I felt they deserve this write up.
Don't waste your time with other dealers. You will always get your best price from Penn!!
"Todd from Penn Toyota was awesome!"
Todd was great. He came recommended from a friend who did a lease on the same car we wanted to purchase and he did not disappoint. He went through the car features with us and made sure we were happy with the whole experience. When it came time to pick up the car he walked us through all the goodies and how to operate them. If you are considering a Toyota or on the fence then walk in and ask for Todd Coopersmith if you want to feel valued as a client and not worked over like some dealerships. I ask a lot of questions and Todd answered them all. We have had the the car a few weeks and we love it. Thanks Todd for making it a great experience.