Pennyrile Ford

Curtis at Pennyrile Ford made everything smooth and Curtis at Pennyrile Ford made everything smooth and seamless. I looked online at a different car. When the car was not going to be comfortable for Curtis at Pennyrile Ford made everything smooth and seamless. I looked online at a different car. When the car was not going to be comfortable for me, Curtis found my Jeep for me. More

Great Me.Clyde was a great help wanted to make sure I got more info about what I was buying how to do so Great guy. Me.Clyde was a great help wanted to make sure I got more info about what I was buying how to do so Great guy. More

Great customer service I have been visiting this facility since 2009 when I purchase my first Ford vehicle (F150). The experience I had from initial has continued throughout I have been visiting this facility since 2009 when I purchase my first Ford vehicle (F150). The experience I had from initial has continued throughout the years,great professionalism and outstanding customer services. From buying a car to getting a service or repair job. With quality customer service I for sure will continue to spend my money at this facility. Keep up the wonderful work and always put customers first. More

Exceptional Personal Service Great buying experience. Dennis did a good job of listening and providing positive alternative finance options. Dennis also did a great job in going Great buying experience. Dennis did a good job of listening and providing positive alternative finance options. Dennis also did a great job in going over the operational details of the pickup. Ricky was easy to deal with in completing the transaction. More

Easy to work with Had a great experience with Pennyrile Ford. Originally had some issueds with cancelling my warranty when I sold the vehicle, but they quickly resolved Had a great experience with Pennyrile Ford. Originally had some issueds with cancelling my warranty when I sold the vehicle, but they quickly resolved any issues I had! More

Awesome experience We had never deLt with this dealership before but I sure am glad I did. This cpany bent over backwards to please us. They go above and beyond the call We had never deLt with this dealership before but I sure am glad I did. This cpany bent over backwards to please us. They go above and beyond the call of duty. We dealt with Ricky Sellars. They ALL get involved to make u happy. We got everything we wanted and more!!!!! So happy with our decision More

Make sure you get what you want or walk away. I dealt with Ricky Sellers, he seemed like a friendly salesman. However he didn't seem to want to listen to exactly what I wanted. By this I mean he s I dealt with Ricky Sellers, he seemed like a friendly salesman. However he didn't seem to want to listen to exactly what I wanted. By this I mean he steered me away from ordering my 2015 F150 the way I wanted it. One of the options I really wanted and was sold on, is the new LED headlights. He told me that it was a $8,000 upgrade and not available on the Lariat model F150. However I ended up purchasing the one on the lot, only to come back three days later and see a Lariat exactly like mine out front for sale with the LED headlights. He couldn't explain why or how it came with the package I wanted. Also instead of them getting the spray in bed liner put in themselves, something I wanted to order, they had me take the truck to Line-X in Clarksville. Line-X ended spraying over the rubber drain plugs near the cab and over the bolts in the bed that are used for replacing the fuel pump. In the end I feel like I got jiped and will have to deal with it. Do I like the truck, yes. Do I feel satisfied with my purchase? No, no I do not. If I were to deal with Pennyrile Ford again, I would choose Tony as my salesmen, as he came highly recommend by a close friend. In closing I would advise you to shop around dealerships and make sure you get what you want. More

Five Star Professionalism I've purchased vehicles from several dealerships over the years but I NEVER have been treated as well as I was at Pennyrile Ford Lincoln Mercury. Fro I've purchased vehicles from several dealerships over the years but I NEVER have been treated as well as I was at Pennyrile Ford Lincoln Mercury. From the beginning, pulling onto the lot, I was never pressured by anyone. I was able to drive around the lot and find the one I wanted to test drive. I met my terrific salesperson, Grant Gilkey and test drove a Ford Edge. On the test drive, he had me not just drive the vehicle on the bypass but also had me drive on a country lane to make sure I liked the way it drove and felt on a bumpy road. Throughout the whole experience, the salespeople inside the building were more than helpful, even allowing me to bring my dog (Boxer) into the dealership while we worked on the deal. The sales manager was friendly, helpful and I ended up purchasing my new Ford Edge. I highly recommend you giving Pennyrile Ford a chance before you shop out-of-town. I believe they are Hopkinsville's best kept secret More