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Penske Cadillac Buick GMC Southbay

3.1

70 Lifetime Reviews

18600 S Hawthorne Blvd, Torrance, California 90504
Open Now 8:00 AM - 8:00 PM Hours
Call (310) 370-5661

Top Reviewed Employees

Catherine Sommerville, General Manager, Penske Cadillac Buick GMC Southbay

Catherine Sommerville

General Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Dana Jack, VIP Internet Manager, Penske Cadillac Buick GMC Southbay

Dana Jack

VIP Internet Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Betty Davis, Fleet Sales, Penske Cadillac Buick GMC Southbay

Betty Davis

Fleet Sales
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Jonathan Beard, Sales Manager, Penske Cadillac Buick GMC Southbay

Jonathan Beard

Sales Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

November 04, 2016

"This is how ALL GM's should treat their customers !!!"

- CTS2016

Went to Penske Cadillac based on the recommendation of a coworker who purchased a vehicle from them a few months ago. What a refreshing experience! It was quick, no hassle and everyone was friendly and knowledgeable. We met the General Manager, Catherine Sommerville, who personally thanked us for buying our Cadillac though them and made sure we were being taken care of. I will definitely recommend purchasing a vehicle from this location to my friends and family. Has a good atmosphere and the vibe feels really good

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November 02, 2016

"HORRIBLE SERVICE "

- Awful service/horrible work

Horrible service with the Body Shop & the GM. I HAVE TO OPEN CLAIM WITH GMAC and BAR. The GM of this particular dealership is a very rude and unprofessional person, after numerous conversations, complaints about errors on the workmanship of the body shop I was treated horribly and even racial slurs was thrown my way my insurance company still paid $10,000 for work relndered and I was stuck with $2,000 car rental due to the fact my car was in the shop for 61 days and still uncompleted the GM never apologized or did anything about it in a professional manner or concern. The district manager for this location should really be concerned

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September 13, 2016

"Simply the best Cadillac experience!!!"

- SMASSOUDI

I wouldn't hesitate to recommend Penske Cadillac for your next new Cadillac! This dealer is on top of things! Their attention to detail is simply amazing! I dealt with Thomas Woolsey in sales and Cathy Sommerville, the general manager. Thomas configured my 2017 CTS-V order exactly how I wanted and Cathy (an awesome general manager) put my order in the very same day. The vehicle arrived quickly and I was in and out in about an hour with my new car. From the moment my order went in to the moment my vehicle arrived, Thomas was outstanding! He sent me email updates as my order moved through the entire production process and for an automotive enthusiast is a very nice and exciting touch. I would like to publicly thank Thomas and Cathy for an amazing customer experience!

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