Read Reviews Pepe Infiniti

Pepe Infiniti

Pepe Infiniti

300 Central Avenue
White Plains, New York 10606


Sales: (888) 714-3175
Service: (888) 714-3180
Parts: (888) 714-3180

Manufacturer: Infiniti

Write a ReviewWrite a Review

  • Customer Service:

    4.6
  • Quality of Work:

    4.7
  • Friendliness:

    4.7
  • Overall Experience:

    4.5
  • Pricing:

    4.6

24-Month Rating

based on 63 reviews

4.6

4.6 out of 5

78 lifetime reviews

Pepe Infiniti

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Certified: Pepe Infiniti

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Pepe Infiniti has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Pepe Infiniti

Pepe Infiniti is committed to providing our customers with the highest level of service and integrity in every department of our dealership.

We pride ourselves on developing a personal relationship with each and every customer so that our dealership will be your "Automobile Source" for life.

Pepe Infiniti is committed to your vehicle purchase satisfaction. Whether you're looking for a new or pre-owned Infiniti, a luxury import, sport utility or a second family car we can help. Our sales staff is also dedicated to helping you choose just the right financing program option, whether it be purchase or lease.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: 11:00 AM - 4:00 PM


Service

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: 11:00 AM - 4:00 PM


Parts

Monday: 7:30 AM - 8:00 PM

Tuesday: 7:30 AM - 8:00 PM

Wednesday: 7:30 AM - 8:00 PM

Thursday: 7:30 AM - 8:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: Closed


Our Amenities

Cable TV Free Loaner Cars
Customer Lounge Area Free WiFi
Drive-In Service Instant Financing
Express Service Parts Store
Free Coffee Television
Free Drinks Valet Parking

angie67
5/19/2013 6:13:32 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
George BrunnerGeorge Brunner
Michael FellMichael Fell
Percy Raul MontesPercy Raul Montes
Jeff ZonenJeff Zonen
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Pepe Infiniti:

Sold!
My entire experience with Pepe Infiniti has been outstanding.
My salesman, George Brunner was exceptional; he was knowledgeable, patient and very accommodating. He made the transaction of leasing my new G37XS smooth and effortless. He worked diligently on getting me the absolute best deal and handled all the details of; phone calls, paperwork, insurance cards, transferring plates and all DMV matters in an impressively professional manner. He took me through a guided tour of the gorgeous state of the art facility, complete with comedic banter. I felt comfortable and at ease with George, but more importantly, I trusted him -a feeling that has always eluded me whenever purchasing a new vehicle. I even trusted him enough when he gently mentioned possibly not leasing a second white G37 ... I listened to his advice and found he was absolutely right ! I love my new 'black' G37XS !
George and the entire staff of Pepe Infiniti went above and beyond to put me in the car of my dreams and I am now a life time customer !

Andrea Lima

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sean18
5/13/2013 9:38:54 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
George BrunnerGeorge Brunner
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Pepe Infiniti:

If your system would allow me, I would give George Burnner 10's across the board. From when I first got in touch with him two weeks ago until me just getting my plates in the mail today he was a class act, No problem to big or to small, just great servie from start to finish. Just from this one experiance you guys now have a client for life..... Oh and he got me the best deal i saw out there..

SEAN F

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Response From: Pepe Infiniti
Added: 5/15/2013 12:17:17 PM

Thanks so much for the review. George is a fantastic salesman. Happy you had the chance to work with him and it is an honor to hear we have a client for life! We look forward to seeing you again!

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Klk815
5/13/2013 10:37:23 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
George BrunnerGeorge Brunner
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Pepe Infiniti:

During my visit to Pepe for a minor service in April, I was delighted to have come across the path of George Brunner. This is the first time in my 40yrs as a car owner have I felt at ease with a car salesperson. George was warm and professional when he introduced himself to me that I felt completely comfortable to ask him questions about a new car. He demonstrated knowledge of my preference model, EX and assured me that he would do the utmost to get me in the car of my dreams. Most important, he listened to my budget concerns and did not try to sell me a car above my means. Unfortunately I am not prepared to finance a car right now but when I am ready I will definitely contact George. I commend Pepe on hiring a person of his statue.He is an asset to your company.

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Response From: Pepe Infiniti
Added: 5/13/2013 11:44:00 AM

Thanks for the review. We are sorry that you weren't able to get into a new Infiniti now, but stay in touch, I'm sure with George's dedication to finding you the perfect deal, something will come along soon. He takes it on as his personal mission to get someone as yourself into your dream car! We will show him this review, we are sure it will make him smile.

Response From: Pepe Infiniti
Added: 5/13/2013 11:44:02 AM

Thanks for the review. We are sorry that you weren't able to get into a new Infiniti now, but stay in touch, I'm sure with George's dedication to finding you the perfect deal, something will come along soon. He takes it on as his personal mission to get someone as yourself into your dream car! We will show him this review, we are sure it will make him smile.

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Ka1022
5/12/2013 2:46:07 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
George BrunnerGeorge Brunner
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Pepe Infiniti:

I decided to stop by Pepe Infiniti to get some parts needed for my G35x. While entering the beautiful showroom I was greeted be George who was very helpful from start to finish. He helped me to navigate around to various departments, gave me some insight to the NEW Q50, and my favorite Pepe Infiniti Personal Assistant. Overall I was very happy with my experience and will definitely recommend all my friends to buy PEPE

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Response From: Pepe Infiniti
Added: 5/13/2013 2:18:13 PM

Thank you for sharing your experience with us. George is very good with customers and takes genuine interest in helping them. The new Q50 is quite exciting, we hope you thought so, too. Feel free to visit us anytime and ask any questions you have about new models, or even your own G35x.

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mgalligan
5/9/2013 7:15:44 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
George BrunnerGeorge Brunner
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Pepe Infiniti:

As soon as entered George came up to me and asked who I was and if he could assist me. That would be a first. This is the third time back for a repair and by far the most pleasant of experiences. He took the time to go over the new vehicles coming in for 2013 and 2014 and explained information I did not know about. As this is currently my third QX56 I thought I knew all I needed to know. In fact I have two Infinitis and my leases are due to expire around the end of the year. Service like this has me looking forward to coming back when the leases are up.

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Response From: Pepe Infiniti
Added: 5/13/2013 2:21:37 PM

That's great! Thank you for taking the time to leave this review. We knew George would be perfect as the first time we integrated Sales into the Service Drive. His friendly and genuine manner make him a perfect fit for what we would like our customers to experience. We are glad he was able to share knowledge you didn't already have, being such an experienced Infiniti owner, that is impressive. We look forward to seeing you again in the future. Thanks for the positive feedback.

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joegstn7
5/9/2013 6:09:36 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
George BrunnerGeorge Brunner
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Pepe Infiniti:

I was in to have the oil changed on my Infiniti and met George Brunner who helped me sign up for the Infiniti personal assistant. He was extremely knowledgeable and courteous. I would recommend Pepe Infiniti to anyone.

Sincerely,
Joseph Gaston

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Response From: Pepe Infiniti
Added: 5/13/2013 2:22:35 PM

Thanks for this review! It's great to see that having a Sales Professional in the service drive is making our customer experience a pleasant one.

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andygruber
5/1/2013 6:07:45 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
George BrunnerGeorge Brunner
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Pepe Infiniti:

George Brunner was outstanding in his service and demeanor. I had a personal assistant account that had expired because I had not used it. He explained the benefits and took considerable time to make sure it was activated. Very refreshing to meet someone that is really service oriented...He represents Pepe Infiniti in the most positive way!

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Response From: Pepe Infiniti
Added: 5/13/2013 2:25:17 PM

Thank you, we agree! He is very good with customers, which is why we chose him to be the first sales associate in the Service Drive. We wanted to take our customer service up a notch and give people a chance in the service drive to learn more about what options are available to them. We will tell George of your kind words.

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lisaj225
5/1/2013 8:38:06 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
George BrunnerGeorge Brunner
Jack  SheridanJack Sheridan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Pepe Infiniti:

I brought my car into Pepe for regular service and to help download my contact from my phone Jack Sheridan checked me in fast and with no problems and had my loaner car waiting. When I picked up the car George Brunner was very helpful in downloading my contacts from my phone. I was having a lot of issues doing it and he finally was the one that was able to help me. His patience and professionalism was something Pepe Infinity should be happy with.

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Response From: Pepe Infiniti
Added: 5/13/2013 2:26:47 PM

And we are! Thanks for the feedback, we appreciate the time you took to write this review. We are glad you were able to be helped in such a professional and friendly manner. If you ever need anything, don't hesitate to visit us again.

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Kudrnac
4/29/2013 8:23:59 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
George BrunnerGeorge Brunner
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Pepe Infiniti:

George Brunner was very professional and answered all the questions that I had re the navigation system and bluetooth paring w/ my iPhone. It was a very pleasant experience.

Jan Kudrnac

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Response From: Pepe Infiniti
Added: 4/29/2013 10:55:56 AM

Thanks Jan! We appreciate you taking the time to review us. Enjoy your new car, and all the features it has to offer. If you ever have any further questions, just give us a call.

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Dtsassociate
4/24/2013 6:56:25 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
George BrunnerGeorge Brunner
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Pepe Infiniti:

I was having a problem with the Bluetooth connection. Not only did they fix it but in a way was comfortable and demeaning. I learn more about this car from the dealer then any car I ever leased. George Brunner is top notch.

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Response From: Pepe Infiniti
Added: 4/28/2013 10:07:56 PM

George is always taking opportunities to go above and beyond. We are glad he was able to show you features about your car that you didn't even know to ask about! Enjoy your bluetooth and all of your other fun features! Thanks for the review!

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