Perry Infiniti Escondido

Perry Infiniti Escondido
855 La Terraza Boulevard
Escondido, California 92025

Sales: (760) 796-5500
Service: (760) 796-5500
Parts: (760) 796-5500

Manufacturer: Infiniti

Most Reviewed Employees
Deborah Falk Deborah Falk
Dealer/General Manager
Need a New Car?

Dealership Amenities
Free Loaner Cars
Starbucks coffee and Tea
Apple IPAD Available
Free WiFi
Cable TV
Customer Lounge Area
Pet Friendly

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: 10:00 AM - 7:00 PM


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.9/5
13 Reviews
Perry Infiniti Escondido

Overall Score: 5 Star Rating4.9



About Perry Infiniti Escondido
Certified: Perry Infiniti Escondido
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Perry Infiniti Escondido has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



deluzgayle
3/21/2012 2:58:55 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dean Treat

My Review of Perry Infiniti Escondido:
My husband and I first met Dean while I was in the process of test driving and researching the reliability of almost all SUVs on the market a couple of months ago. Dean from the moment we first met him was knowledgable, patience and did non-pushy followup.

Throughout our repeated visits, email, texts and phone conversations Dean was polite.

Dean and the dealership early in our discussions conveyed their willingness to negotiate a fair and reasonable price; and did just that when we decided to purchase the FX

Dean conveyed to the Service Department the detailing we wanted done on the FX before taking delivery. Upon picking up the car we found the work done to be excellent.

Dean introduced us to personnel throughout various departments, allowing us to put faces with names. Even the General Manager took time to come over shake our hands and talk to us a few times throughout the sales experience.

The Finance Department was detailed oriented and explained the paperwork well. They repeatedly checked to see if we had any questions.

Dean detailed me at length on instruments, controls, the phone and navigation of the FX. He made it fun and informative experience.

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vwalker
3/20/2012 4:57:11 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dean, Lance and Mike in service are all outstanding people.

My Review of Perry Infiniti Escondido:
My name is Victor Walker and I just purchased my second car from Perry Infiniti in a little over a year. I returned for this latest purchase because when I dealt with Dean and Lance the first time, they were both professional, knowledgeable and honest. I know the car buying process well and consider myself a car maven. They were both patient with me and I loved the IPL I bought. Well....now it is a year or so later The IPL turned out to be too stiff for my likes and the 6MT was nice, but I like the 7 speed auto better. I returned to Perry to not only find the same people I knew before, but some new faces as well.
The second purchase experience went excellent as well. Dean and Lance again were consummate professionals and worked with me to meet the special needs I had this time around. They were patient and helped create a deal that we could all live with. It was a very pleasurable buying experience. I give Dean and Lance 10's.
I give everyone - 10's . Mark Rowles was also very professional and worked to help me get everything related to the deal taken care of.

When I returned the next day to turn is some paperwork, I had the pleasure of meeting Mike Sadoughi and he made me feel very welcome and set up my due bills right away. I even drove away in a nice loaner car while the window tint is being done to my new G37s Coupe. This type of customer treatment is hard to find and I will be returning to bring my new car back to Perry for its regular service. I am a loyal Riverside Infiniti (10 yrs) customer but after this last purchase, I will be bringing my car to Perry for the tender loving care I give it.

I felt that the entire team at Perry worked hard to make my experience a pleasurable one. I would recommend this dealership to anyone who wants to have a low-stress, highly professional car buying experience.

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hollyelaj
1/1/2012 10:14:03 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: 7

My Review of Perry Infiniti Escondido:
Let me start by saying that my FX50 was totaled Christmas night, 2011. My family and I walked away when we really shouldn't have. My little car saved our lives so, when my father asked what car I would be getting I said 'an FX of course!'. Sadly, the FX50 is very hard to get so I had to settle, I thought, for a QX as I was NOT going to sacrifice power or safety. My family wanted the same car or bigger.

I have been a customer of Perry's for 3 years, working with Mike in service and, sometimes Dan. I always trusted his (Mike's) suggestions and followed them to the letter. He was helping me on his cell phone, while his appendix was about to burst(!) on a Sunday when he was home. My car wouldn't start and he stayed with me on the phone while in agony (I didn't quite believe him) to make sure I was okay & my car was taken care of. Now THAT'S going above and beyond!!

I had been looking to possibly trade my 2009 FX50 for a 2012 but, before I could even think about it seriously, we got into a nasty accident due to no fault of our own. I was adamant about staying with Perry Infiniti because of Mike. I trust him & wasn't ready to move on. He introduced me to Sasha early on (when I was thinking about the trade). She was wonderful! Not pushy, but very informative and even more friendly. I like to think we've become friends - even after my husband insisting on a price that I'm not sure they were ready for. She, Erice, Lance, and Craig, were all so professional, fair, and funny that we felt right at home. Deborah Falk is the owner. I sent her an e-mail regarding my accident and the generosity/friendliness of her employees. She was on vacation but took time out (about 2 hours later) to respond to my message. She was genuine and caring about my family's accident and, like her employees, I know I can trust her.

This is not in the LEAST a solicited recommendation. I have never sent anyting like it before regarding a car dealership and, I can tell you I've seen them all(!) being that the QX is my 16th car. They are a rare breed at Perry and, should you choose to walk in, I guarantee that you won't be sorry and most likely will leave with at least one new friend.

My father is shopping for a new car, as are a few friends of mine, and he/they have assured me that they will give Perry Infiniti a try. I feel confident that they will all thank me later after driving off in the car that fits their needs. I have a girlfriend who owns the same QX as I and she has had nothing but problems with the dealership she was working with (where she bought it). Since my experience, she has made an appointment with Perry to have the work done on her car that will make it "complete" for her. Again, I feel very confident that she will be more than pleased with their service.

I cannot say enough about these people! From the receptionists to the Service Manager to the Owner, they are all terrific friends to have. I wish them all Gods-speed and may they have a wonderful, prosperous New Year!

Sincerely,

Hollye LaJeunesse

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yokenr
9/3/2011 8:50:39 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Bryan Preston,Craig Ahlstrom

My Review of Perry Infiniti Escondido:
Brian was fantastic and made the sales process painless. Very fair on my offer on the trade in and was pleasure to work with on my purchase. The price I purchased my car for was well below market and I could not be happier. Craig was also very professional and upfront. I will recommend Perry Infiniti to everyone.

Thanks Again
Reid

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russjw
8/30/2011 11:24:30 PM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeff Stephanson, Craig Ahlstron, Dan Arington

My Review of Perry Infiniti Escondido:
I purchased a beautiful 09 Infiniti G37 Journey Coupe from Jeff and Craig and then had it serviced by Dan. What a class outfit! No pressure and they beat the interest rate that I brought to them by over 1%. They called and checked in with me several times after making a very fair (to all) deal and then did exactly what had been promised at the time of purchase. I HIGHLY recommend this Dealership and their team. Gotta tell you, I LOVE this car and all the goodies that go with it, including the special way I am treated by Perry Infiniti. Oh, and it IS quick as well as pure class! I'll be doing business with Perry Infinti again for sure! This has been without a doubt, the best auto buying experience of my life.

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GIRON760
4/12/2011 12:59:27 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: CHRISTOPHER AND CRAIG

My Review of Perry Infiniti Escondido:
The salesman was friendly and not too pushy. The general sales manager was also friendly and not condescending like some sales people. The first time I visited the dealership to just look at the cars Christopher did not insist or push me to do anything I wasn't ready for. I also went other dealerships and one of the salespeople tried telling me every story in the book to get me to buy that same day and it made me want to walk away while she was talking.

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infinitibob
3/21/2011 1:42:42 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: DEAN, IVAN, CRAIG, LANCE

My Review of Perry Infiniti Escondido:
These guys are the best of the best of the BEST. Took me over a year to find a used car I really liked. I have been driving the same car for 12 years. It's not easy to just find a car that feels like my old Acura TL. I didn't like the new Acura's. Forget about the jerks in Carlsbad. At Perry Escondido Dean let me test drive as many cars I wanted. I kept going to Lexus,Audi the other Infiniti dealer but their prices suck and they just don't care about the customer. We have a Lexus and I didn't buy it in Carlsbad and I certainly don't use their service center.

I stopped by Perry Infiniti to test drive a 2008 Infiniti EX-35 with chestnut interior. But Dean was with a customer. Ivan offered to help. I said, no thank you. I wanted to wait for Dean. I met Dean a year ago and he is just very cool. No hassle. I noticed a few people walking around the lot and I didn't want that EX to get off the lot without me. I had a second to rap with Dean and he said jump in the car with Ivan. Great advice. Ivan picked up right where Dean left off. Ivan knows the car so well. Great family guy. He even let me drive it down to my wife's office in Rancho Bernardo. The EX has a lot of horsepower and it's so quite. She loved it. Ivan was very patient with us. Dean always let me test the car on the freeway. Not all dealerships let me do this with their cars.

We got back, I had a chance to speak with Lance who is so nice. He gave me a great price on the EX. But how much were they going to give me for my old Acura TL with 220,000 miles? I had a emergency call and I couldn't wait.

Thank God Craig called me the next day. He said "$3000 for the Acura" I didn't haggle because I didn't want him to change his mind. I wanted to jump on this, I explained my down payment check needed to be held for 3 weeks. Craig said "no problem". He held my $6000 check and they got me a rate with US Bank way lower than my Navy Federal Credit Union. 1st time that has happened in 30 years! I couldn't drive off because Dean had to give me about a half class on my dream car. It's like a rocket with all the bells. I'm still learning what it can do. I love it. This is all a true story I'm not making this up. Veterans don't get many breaks. But I did at Perry Escondido.

Thank you Dean, Ivan, Lance & Craig. You guys made me and my wife so happy. Everyday has been fun driving this EX-35. Once the dust settles, we plan to trade in her Lexus ES 350 for the new infiniti M class.. at the end of the year. Can't Wait.

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sjkurtz
3/9/2011 9:02:31 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeff & Dan in Service, Chris Evans in Sales

My Review of Perry Infiniti Escondido:
I have had my 2008 FX 35 serviced at this dealership for 2 1/2 years. The Service personnel especially Dan and Jeff have been wonderful to work with. They advise me of discount specials and apply them as appropriate even when I haven't seen the mailer or saw it and forgot to bring it with me. When I needed new tires, I shopped around and to my surprise, this dealership had the best tires for the money.

I was in for service the other day, and because my lease was coming due in about 4 or 5 months, I asked Chris Evans what sort of deals they were offering what with the soft economy and everything. (Chris had stopped by Dan's office and introduced himself on a previous service visit.)

Chris explained about the "pull ahead" program whereby I could turn in my lease vehicle early and possibly have some "equity" in it. After sitting down with Chris and Sales Manager "Lance" and crunching some numbers, Chris invited me for a test drive of two models that I had expressed interest in. The G25 and G37 4 door sedans. Both were fine, but I really liked the potential fuel economy of the G25 especially with gas prices approaching $4.00 per gallon in my area of San Diego. Plenty of power for me with the 218 hp. engine. After the test drives Lance, Chris and I worked out a 39 month lease on a new 2011 G25 with the Journey package. I won't go into all of the details, but I will say that I am extremely happy with the low drive off and excellent payment which is about $200. a month less than my FX 35 lease payment was. This savings, coupled with my estimated $80.00 per month fuel savings with the G25 really improves my cash flow.

Steve Kurtz
Rancho Bernardo, Calif.

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NoeMarroquin
3/6/2011 8:06:10 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Bryan Preston, Carri Jaffey

My Review of Perry Infiniti Escondido:
I just wanted to express my sincere appreciation to the Perry Infiniti staff for the great experience and professionalism we were shown during our vehicle purchase. Having spent the previous four days test driving several different cars at various dealers, it was to say at the least a huge disappointment. I am sure most of you can relate to the ordeal of purchasing a new vehicle, from pushy salesmen, lack of customer service, and the doubt of receiving your money’s worth.

This was absolutely not the case at Perry Infiniti; from the very beginning our sales advisor Bryan Preston showed us complete courtesy and professionalism. His knowledge of the inventory and understanding of our needs saved us from investing our money poorly. We ended up with much more vehicle than we had previously been shown at the competitors, and could not be happier with our new car.

After arriving at a more than fair price we met with Carri Jaffey the financial advisor. She spent the time to ensure we explored all the service options available to us. Then she went the extra mile in negotiating an outstanding finance rate, better than our own bank would grant us. Just as I thought we were finished, Bryan came back out to give us an extensive overview of our vehicle’s owner’s manuals, comfort features, and technology packages. Taking the time to link our cell phones and set the seat memories to our individual custom settings. Talk about customer service!

Thank you very much Perry Infiniti and staff, for a wonderful experience! We will highly recommend you to all our friends in the market for a car.

Best Regards
Noe Marroquin

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bkrich83
3/1/2011 8:08:06 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Peter Albert, Carri Jaffey

My Review of Perry Infiniti Escondido:
Just picked up a G37 Sedan from Perry Infiniti. This is the second car we have leased from them. Just like the first nothing but a first rate experience, with a super friendly staff.

No pressure, we found the car we wanted, they took our old one in trade with no problems. They are the epitome of the no muss, no fuss buying experience. I have and will continue to recommend them to people I know.

Once again, thank you Perry Infiniti

Brian Krich and Stacy Forland.

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