My Review Of Peter Pan BMW:
Even though I purchased both my current BMWs; a 2007 328i Sedan and 2008 535xi Sports Wagon from different dealers pre-owned, with different warranty programs, my service experience with Peter Pan has been excellent. Okay, I once had a complaint that my loaner car was pretty dirty; so I had to clean the windshield on my fully optioned,335i free loaner car all by myself. Perhaps I was being a little "testy" that day, due to events unrelated to my loaner car. After all, the reason for my visit was a free scheduled service that Jordan, at Peter Pan, reminded me to have done. Again, did I mention for free?
I bought my first new BMW in 1998 in Las Vegas. But it seems that the BMW experience, for me at least, has been a positive one ever since. Sales people are sales people. However, BMW sales seems a cut above, and care about their product. Service and Parts have always been helpful, knowledgeable, and responsive. I have the N54(the supposedly notoriously unreliable)engine in one of my cars. My doctor, and his wife have the same engine in both of their cars. My dealer fixed mine with very little discussion at the first sign of discontent, and the doctor and his wife have had no problem.
If we own BMWs I hope that it is because we appreciate pushing the driving experience to a higher level of enjoyment,engineering innovation, safety, and value. There are a plethora of inexpensive forms of transportation that do not require a lot of cognitive interaction with either people or the machines. Life is choices. I choose the BMW experience. But to address the constant complainers, I have found that conversations with intelligent people generally move forward faster when there is more light and less heat.
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