Pikes Peak Acura

Reason for Visit: Service

I recommend this dealer: No

My Review of Pikes Peak Acura:
They're a rip-off!
Sell worthless extended warranties that cover practically nothing.
My turn signals didn't work - not covered!
My horn didn't work - not covered!
My wipers didn't work - not covered!
It is always excluded on a technicality, ie it's not the operating switch that is broken, it is the control module. hogwash!


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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Pikes Peak Acura:
The sales rep. that I dealt with (Timothy) was absolutely a perfect 5. He did a great job on dealing with the pricing and our family is very satisfied with the car itself as well as the service provided down at the pikes peak acura. If someone was considering buying an ACURA this is the place to go!!! ^^

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Pikes Peak Acura:
Being a female as well as with the negative reputation that car dealers have, I was extremely apprehensive about purchasing a vehicle by myself. While, shopping at other dealerships, I ran into a large number of sales people that completely validated my apprehension. However, I was pleasantly surprised while working with Timothy Cochran at Pike's Peak Acura. If possible, I will always purchase all future vehicles through him and will highly recommend him to any friends looking to purchase a vehicle. My experience is as follows: I was extremely upside down on my lease of a Nissan Pathfinder and was interested in purchasing a Nissan Maxima that they had on the lot. From the first minute I met Timothy, he never gave me a sales pitch or influenced me in any direction. He knew that I had done my research and was an educated consumer so he didn't try to mislead me in any way. The bottom line is that I realistically couldn't afford a Maxima, given my upside down lease situation. Truthfully, Timothy probably could have easily convinced me to purchase the Maxima, which I clearly couldn't afford, in order to get a higher sales commission. Most sales people would have pushed me into a high payment with no regard toward my financial needs. However, he leveled with me and told me based upon my financial requirements, I really couldn't afford it and he'd show me cars in my price range. In the car business, time is money yet he spent 3 late nights letting me drive practically every car on the lot (I knew the test drive route by heart) and never got frustrated with me or made me feel like I was wasting his time. He really took his time to get to know what my needs were as a customer so that he could be the one to find the car that I wanted. On the 4th night, Timothy found a beautiful '03 Honda Accord that exceeded all of my requirements, needs and wants! During negotiations, I truly felt that he was on my side! I know it sounds naive but its absolutely true. I ended up getting a fantastic deal! It's been several weeks since I've purchased my Accord and Timothy still follows up in regard to making sure that all of the stipulations of the deal are met. He didn't just drop me as a customer the minute I signed the papers and drove off the lot. Timothy didn't act like a stereotypical car salesman... he truly EARNED my business from start to finish and I'd highly recommend anyone to go to Pike's Peak Acura and ask for Timothy. In my opinion, you'd be stupid to buy a car from anyone else!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Pikes Peak Acura:
I had outgrown my 1997 civic so I went out searching for something bigger. I had the Honda Accord in mind ahead of time and test drove it and felt very pressured at that dealership so decided to head up to Pikes Peak Acura where I ran into Timmothy who introduced me to the TSX. He was very informitive and really knew what he was talking about. I felt no pressure and went home that day to think about it. after doing more reasearch I was back up to Pikes Peak Acura the next weekend and purchaced my TSX. I'm super happy with the car and not only did I get a great deal I got great survice. I highly reccomend Pikes Peak Acura and Timmothy Cochran.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Pikes Peak Acura:
I traded in my '98 Integra for a TSX. Working with Timothy was an awesome experience! I never felt I was being pushed and Timothy made my car buying experience stress-free. He worked really hard to educate me about my car and I never felt I was hearing a 'pitch'. His customer service is amazing and his knowledge was outstanding. Andrew Fish and Francesco Crisafulli were great! They really worked with me to get me in my TSX at a cost that I truly felt comfortable with and without all the haggling! Definitely the best car buying experience I've ever had and I would definitely send everyone I know to see these guys!!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Pikes Peak Acura:
GM Lief and Internet salesman Timothy aggressively worked to gain my business by searching for my vehicle at other dealerships. Timothy was extremely detail oriented in explaining the vehicle and took a great deal of time with us - on his day off from work! Lief was very professional and his goal is total customer satisfaction. Bottom line: these people like what they do, and it shows. On the finance side, Pikes Peak has very competitive pricing on their extended warranty programs and Chris Wells is very knowledgable. Only recommendation is that Chris speak slower and summarize more so it feels less like a sales pitch, particularly since the pricing should 'sell itself'.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Pikes Peak Acura:
I do not like to buy cars because of previous experiences. Luckily, I took my son with me and between the two of us walked away satisfied. Timothy was pleasant, hardworking, easy to work with. A pat on the back to him. He was NOT the typical salesman which was a pleasant surprise to me. Dawn was a delight!! On the other hand, the finance person (Wills/Willis?) was a typical car man - pushy, fast talking, abrasive. My suggestion to the dealer is that when you are dealing with an older person, talk slower, enunciate, don't push!!!!

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