About Pine Belt Chevy Lakewood
This dealership is a
DealerRater Certified Dealer and is committed to providing quality customer service.
As a Certified Dealer, Pine Belt Chevy Lakewood has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.
This dealership is available to supply quotes for
new vehicle inquiries.
samdenti23
5/21/2012 10:47:22 PM
Overall Score: 
5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: David Walter
My Review of Pine Belt Chevy Lakewood:
I have always dreaded car dealerships and dealing with the long process of buying a car. For the first time in my life, I can truly say my time at Chevy in Lakewood was extremely smooth and enjoyable all thanks to David Walter. David listened to all my wants and needs in a new vehicle, he did not try to hassle me or give me the "saleman" talk. He respected the price range I wanted to stay in, and found me a car I fell in love with. He then broke all the numbers and paperwork down for me so it was simple and easy to sign away at. If that wasn't enough- David then took his time to explain all the cool and exciting features in my Chevy Cruze! David was a real sincere gentleman and I will only send friends and family to deal with him when it comes to cars! You got a real gem Pinebelt- David is a keeper!
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Tbelle678
5/20/2012 11:26:59 AM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Lindsey Mulrain
My Review of Pine Belt Chevy Lakewood:
My father in law bought a car 2 months ago from Pinebelt and had such a great experience that when it became time for Me and my husband to get our new car there was no other place we were going to. Lindsey is a very sweet and personable person and did not pressure us at all. We had a certain budget that we could not compromise on she knew that and understood and was able to help use get the deal we needed. She knows her stuff and did a great job explaining to me all the features of the vehicle during the test drive. I would recommend her to everyone. Pinebelt had a very nice aptmosphere and everyone you come into contact with is very nice.
The only issue we had was the long time it took to get into finance it seem to take forever to get into there.
I am looking foward to enjoying my new 2012 Equinox for a long time.
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heathersmith
5/19/2012 5:08:53 PM
Overall Score: 5.0
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Paul Ashley
My Review of Pine Belt Chevy Lakewood:
Considering this was my first time buying a used car from a dealership, I was very nervous. But, Paul was very helpful in answering all of my questions and made me feel at ease during the whole experience. Everyone at the dealership was extremely friendly and very knowledgeable. The customer service I experienced made me feel confident in my decision and made my anxiety about trading in one lemon for another practically flew out of the window. I definitely recommend this dealership (just make sure you know the internet prices first!).
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pfox
5/19/2012 3:06:36 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Dan McNamara
My Review of Pine Belt Chevy Lakewood:
The salesman was very nice. It was a relaxed enjoyable experience. I got a price that was fair and reasonable and I will recommend the dealership to my friends and family.
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Luciliana
5/18/2012 1:08:07 PM
Overall Score: 
4.4
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Kevin Webster
My Review of Pine Belt Chevy Lakewood:
Needing a new car and walking into Pine Belt in Lakewood not knowing what I actually wanted has given me an amazing experience when we met Kevin Webster who just gave us the most unbelieveable customer service that I have ever experienced. He showed us many different cars and options and worked very hard to find us something that fit our needs. I would difinately recommend buying your next car at Pine Belt in Lakewood and ask for Kevin to experience customer service as it should be. Thanks Kevin we love our new Chevy Impala.
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Response from: Pine Belt Chevy Lakewood
Added: 5/18/2012 5:03:53 PM
Luciliana,
My name is Joseph Pagano, Internet Director at Pine Belt Chevrolet of Lakewood. Thanks so much for taking the time to complete this review for us as well as Kevin. Your words were certainly very kind and I'll be sure to let Kevin know. He has been with us for almost two years and definitely goes the extra mile for his customers. It great to hear that you worked so well with Kevin and more importantly that Kevin put in the effort to get you into the right vehicle for your needs. Customer service is our top priority here and feedback like this will help us reiterate that throughout the dealership. Did you know that Pine Belt has a referral program that can make your next car payment up to $300 for EACH referral you send to Kevin/us that purchases a vehicle? For more information on this program or if I can ever be of assistance in the future please contact me at joseph.pagano@pinebeltcars.com. Thanks again for your business and congratulations on your new Impala!
pamela115
5/16/2012 6:12:48 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Dan McNamara,
Jared Neumann
My Review of Pine Belt Chevy Lakewood:
Dan and Jared made buying a car so easy and stressless. I think they are a GREAT team and they will have a customer for life..
Thank you guys!! Your the BEST!!
Thank you Pam
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Response from: Pine Belt Chevy Lakewood
Added: 5/18/2012 4:50:43 PM
Pamela115,
It's a pleasure to hear that you were so pleased with Dan and Jared...thanks for taking the time to complete this online review for us! My name is Joseph Pagano, Internet Director at Pine Belt Chevrolet of Lakewood. An easy stress free purchase experience is always our goal here at Pine Belt and I'm so happy Dan and Jared were able to provide that for you and helped us win a customer for life. That is quite a compliment and greatly appreciated. If I can ever be of assistance in the future please contact me at joseph.pagano@pinebeltcars.com. Thanks again for your kind words and your business. We all look forward to working with again. Congratulations on your new car and best wishes!
biscayne60
5/14/2012 12:44:43 PM
Overall Score: 5.0
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Guy Gilbert
My Review of Pine Belt Chevy Lakewood:
I am experiencing financial difficulties presently and the present car I was driving has 200,000 + miles and is in need of major service, tires, brakes, probably A/T flush etc. I have had all my major services completed at my dealer, who has been great, but I know this service will be expensive. I decided to explore the remote possibility of another car and Pine Belt, Lakewood was the only dealer that responded almost immediatly. Kristen Anderson was very persistent, despite my hesitancy and so I finally made an appointment. In a word, my experience was fantastic. Upon arriving at the dealership a salesperson introduced me to Jeff, who in true military style, graciously directed me to Guy whose knowledge and willingness to help me was totally a positive experience. I admire Jeff's ability to present a situation straight forward with the motivation to help, ang Guy's professionalism in covering all bases. In the end, Jeff and Guy were able to make a deal with me, which I thought would not be possible. They put me in a beautiful car with a payment I can afford, which will not only give me a reliable and and well appointed ride but also affords me the opportunity to redeem my financial credibility, or as Jeff puts it, my "portfolio".
In addition, this also gives me the opportunity to experience, once again, a Chevrolet. At age 17 I learned to drive on a 1960 Chevy Biscayne,manual transmission,shift on the column. In most of my adult life I have purchased Toyotas, the cars I was happy with, but the process of purchasing them was in no way, shape or form even close to my experience with Jeff and Guy, at Pine Belt. I intend to remain in contact with Guy throughout this contract, to review my progress andmy experience with this Impala, as I have my eye on an Equinox in the future.
Kudos to Jeff and Guy and Pine Belt Chevrolet for the welcoming environment and the ability to help those of us who need another chance.
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Response from: Pine Belt Chevy Lakewood
Added: 5/18/2012 3:43:31 PM
Biscayne60,
Thank you so very much for such a thorough and detailed review of your experience here. My name is Joseph Pagano, Internet Director at Pine Belt Chevrolet of Lakewood. Jeff and Guy have each been with us for many years and I can truly say they are two of the best in the business in terms of special finance. I'm so thrilled that our process and just as importantly, the way you were treated by all involved, impressed you as customer satisfaction is and has always been our TOP priority at Pine Belt. If I can ever be of assistance in the future please contact me at joseph.pagano@pinebeltcars.com. Thanks again for your kind words and your business. We all look forward to getting you into the Equinox next! Best wishes.
Patti & John Toris
5/13/2012 6:21:30 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Ray Robinson,
David Walter
My Review of Pine Belt Chevy Lakewood:
We went to Pine Belt Chevrolet in Lakewood because the dealership and Sales Associate,
Dave Walter was recommended to us. We had purchased several new vehicles from car
dealerships in the past and never looked forward to the experience. What a pleasant
surprise upon meeting Dave. He is a great asset to the dealership. He is friendly,
honest, knowledgeable, helpful, understanding and most importantly sincere. Our buying process was quite a suprising, pleasurable experience. Everyone we spoke to was friendly, courteous and went the extra mile to accommodate our requests. Dave took
the time to explain EVERYTHING about our new car before we drove away! Thank you Dave and Pine Belt. Keep up the great customer service and be assured we will recommend you to friends and family.
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Response from: Pine Belt Chevy Lakewood
Added: 5/16/2012 11:52:05 AM
Patti & John Toris,
Thank you for taking the time to write this review. I am so happy to hear all the kind words about your experience about with David Walter and Pine Belt Chevrolet. He truly showed how we like to go the extra mile for our customers and make sure that they are confident and knowledgeable about the vehicle they are purchasing and the experience they are going through. I will make sure that I forward this review to David and his manager so they can see how they helped you have a pleasurable experience!
My name is Joseph Pagano, and I handle customer service here at Pine Belt. If you have any questions or concerns now or in the please feel free to contact me at, joseph.pagano@pinebeltcars.com.
PS: Please don’t forget about our refer a friend program! Refer anyone to Pine Belt Chevrolet and when they purchase we will make your next car payment up to $300!
maria maria
5/12/2012 2:34:15 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Eric Sopko
My Review of Pine Belt Chevy Lakewood:
When I first walked into the dealership, I did not believe I would be walking out with a brand new vehicle. Thanks to Eric, he was able to make that possible! His customer service skills as well as his knowledge has made me feel confident in my decision to make this huge purchase. I couldn't have asked for a better sales representative to have worked with. I look forward to seeing Eric Sopko again in the future and would recommend him to anyone looking for assistance in purchasing a vehicle.
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Response from: Pine Belt Chevy Lakewood
Added: 5/16/2012 11:44:15 AM
Maria Maria,
Thank you for all your kind word about Pine Belt Chevrolet of Lakewood. I am so glad that Eric was so helpful and made you feel confident with your purchase.
Did you know that Pine Belt Chevrolet will help you pay for your new vehicle? Just refer any friends, family, coworkers, or anyone you may know to Pine Belt Chevrolet and once they purchase a vehicle we will give you up to $300 for your next car payment.
My name is Joseph Pagano, I handle customer service here at Pine Belt. If you have any questions or concerns now or in the future please feel free to contact me at, joseph.pagano@pinebeltcars.com. Thanks so much for your business and enjoy your new vehicle!
George H
5/11/2012 11:05:37 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Mark Cohen
My Review of Pine Belt Chevy Lakewood:
Just purchased a new Equinox from Mark. Mark runs around until he finds exactly what you want. We even took the car home to make sure it fit in the garage. The deal was fairly priced and put together by Mark and Mike Melendy without smoke and mirrors. Ray in closing was fast and did not try and pressure you in to buying stuff you don't need. Andy in service is great also. Car was delivered clean and Mark set everything up. It is a high volume dealership but they don't give you the feeling they are trying to rip you off.
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Response from: Pine Belt Chevy Lakewood
Added: 5/16/2012 11:38:18 AM
George H,
Thank you for taking the time to write this review! My name is Joseph Pagano and I handle customer service here at Pine Belt Chevrolet. I am so happy to hear that Mark, Mike, and Ray helped you have a pleasurable experience and that Andy extended the experience to you in service. If there is anything I can do for you now or in the future please feel free to contact me at, joseph.pagano@pinebeltcars.com.