Planet Dodge

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Planet Dodge:
I had a situation with the purchase of my new vehicle and Mr. Scott Rider (GENERAL MANAGER) took the time to see into the problem that I had and made it his own.
He is a clear example of how business should be handle, he knows that when his dealership sales a car, he is also creating a long term business relationship with his customers.
All the staff that he has working on his dealership is lucky to have such a person in front of the management office.

I will recommend asking for Armando Ortega, he was the sales associate that I dealt with and he knows how to look for what will really please you.
His boss, Carlos Rodriguez is very good on making you feel that you did the best deal when you drive away in your new vehicle.
In the service department, they have as Service director Angel Perez, you will be in excellent hands when comes time to service your vehicle.

I would really recommend that if you are in the market for a new vehicle, take the time to check POTANKIN PLANET DODGE!

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Reason for Visit: Service

I recommend this dealer: No

My Review of Planet Dodge:
Angel Perez (A MANAGER) needs to really improve on his customer service skills. Either that or find a new profession. Very rude. I dealt with another individual whose name I cannot recall. He turned the tables around and provided excellent service.

To get respect you have to give respect.

Planet Dodge lost my business as a client because of poor service.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Planet Dodge:
The Service Asst Mgr, Mr Pinto is a great guy. I had some issues on my car and he tried to help me out the most. His boss though is an idiot who doesnt know about cars, Angel Perez. He refused to work on my car when I have 13,500K on it and 2 years of bumper to bumper warranty. I had a hole in a hose and the idiot told me I made the hole myself for performance enchancement. Why would I ever want to do that or why he thought i did it is still hard for me to understand. Please beware, this idiot, Angel Lopez, will do or find anything to not cover for work and labor, I am NEVER taking my car there again and all maintenance was on car was done at this dealer and they do not charge cheap.

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