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Planet Honda

Union, NJ

4.6
3,809 Reviews
Home of the "Planet Advantage" - "Where Buying a Car is Fun!" When you buy a car from Planet Honda, we give you ALL of the following: $1,000 Additional Trade-in Value Guarantee - Have all your services performed with us and we will guarantee your vehicle will be worth at least $1,000 more at trade-in time. 72-Hour Exchange Policy - We want you to LOVE your new or pre-owned vehicle. If for ANY REASON you are not totally satisfied with the vehicle, simply bring it back within 72 hours of purchase (with no more than 300 miles more on the odometer than at time of purchase) and you can pick ANY OTHER VEHICLE for sale at our dealership to replace the one you purchased. 30 Day Lemon-Free Pledge - if your vehicle requires an unreasonable amount of service within the first 30 days, return it and we will exchange it for one of equal or greater value...all you pay is the difference. Planet Honda's Best Value Guarantee - Find the same vehicle, with the same options and same package of benefits, for less money at any dealership within 10 days of purchasing your vehicle from us, we will PAY YOU DOUBLE THE DIFFERENCE IN CASH. AND..... All of our Used Car Inventory is PLANET PROTECTED! Inspected-Repaired-Guaranteed! 3 MO/3000 MI Warranty! 72 HR/300 mi Exchange Policy! 30-Day Lemon-Free Pledge! CarFax Vehicle History Protection! NADA Book Value Protection! BEST VALUE GUARANTEE! Call us today at (877) 411-8072 to learn more about these FANTASTIC BENEFITS! You won't find them anywhere else but at Planet Honda - Where Buying a Car is Fast, Friendly, Fair and FUN!
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2285 US-22

Union, NJ

07083

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Showing 3,809 reviews

April 10, 2024

Had a specific vehicle in stock I was looking for as promised. Staff was very responsive More

by mofrorocks
Recommend Dealer
Yes
Employees Worked With
Brian King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Aparicio, Samantha François
Apr 11, 2024 -

Planet Honda responded

Hello! Thanks for letting us know that our team was responsive and you were able to find the vehicle that you were looking for at Planet Honda. If there is anything else that we can do to improve your experience with us, please let us know. We look forward to seeing you again soon!

April 04, 2024

I’m was put in touch with Brian late in my vehicle search. I told him what I was looking for and he built me an offer that matched what I was looking for, and it was far below what I was getting from More

by Lance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Planet Honda responded

Hi Lance! We're delighted to know that Brian and our team at Planet Honda were able to help you find the perfect vehicle. We appreciate your business and hope you enjoy many happy miles in your new car. Drive safe until next time!

April 04, 2024

Carlos Crispin provided an exceptional car-buying experience for me when I purchased my Civic 2020. His friendly demeanor and warm personality made the entire process enjoyable and stress-free. Carlo More

by E
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Crispin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Planet Honda responded

Hello! We're so glad to know that Carlos provided you with an exceptional car-buying experience here at Planet Honda. It's wonderful to learn that he was able to help find the perfect Civic for your needs and preferences. Thanks for recommending us, we truly appreciate it. Drive safe until next time!

March 27, 2024

⭐⭐⭐⭐⭐ I recently purchased a Certified Used Accord from Planet Honda and had the pleasure of dealing with Carlos Crispin. Carlos was professional, knowledgeable, and made the entire process smooth and More

by Enmanuel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Crispin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Planet Honda responded

Hi Enmanuel! We're delighted to know that Carlos and our team at Planet Honda made your car buying experience smooth and stress-free. Your recommendation means a lot to us! Enjoy every ride in your Certified Used Accord, we'll be here if you need anything else!

February 04, 2024

I don’t normally write reviews but this time around, I can’t no longer ignore how dealership try to take advantage of its customers. Had the worst car buying experience at Planet Honda. While I had great More

by JB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Danny O. Boye
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Crispin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Planet Honda responded

JB, I'm really sorry to read about your experience. It's important that our customers feel comfortable and informed throughout the entire process, so it's disappointing and concerning to hear about your experience. I'd like an opportunity to discuss this further with you an come to a resolution - please reach out at your earliest convenience. Thank you, Sue Lerch - Customer Experience Manager - 908-838-7526

January 30, 2024

Brian is the best ! We’ve been working with Brian going on 12 years now. We followed him from another dealership ; He’s not just your typical sales manager. He became ou More

by Armani Mayers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Thelwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coach
Jan 31, 2024 -

Planet Honda responded

Hi Armani! It's wonderful to know that Brian, Charles and Coach have provided you with exceptional service at Planet Honda for the last 12 years. We're glad they've become part of your car family! Thank you for the kind words and we look forward to serving you in the future!

January 24, 2024

This is our experience from this 4. 6-star dealership with 12,000 reviews in Google. (1) Received an internet quote with $3,100 discount but $899 document fee. Confirmed thru phone t More

by Yao
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick
Jan 26, 2024 -

Planet Honda responded

Hello. I'm sorry to read about your experience. It's important for us to provide clear, accurate information and a respectful environment for our customers. I'd like the opportunity to discuss this further with you and see how we can make things right. Please reach out at your earliest convenience so we can address these issues directly and come to a resolution. Thank you, Sue Lerch - Customer Experience Manager - 908-838-7526

January 15, 2024

We were very pleased with our car buying experience at Planet Honda. Chris Campbell worked with us to find the perfect car for my daughter. He was patient and very supportive. We will be back to purchase More

by KAREN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Planet Honda responded

Hi Karen! It's great to know Chris was able to help you find the perfect car for your daughter at Planet Honda. We look forward to assisting with your other twin daughter's purchase in the future!

January 06, 2024

Very helpful and really invested on give us the best solution for us. Took the time to walk us through all process. More

by Tito.proenca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Boulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Planet Honda responded

Tito, it's great to know that our team at Planet Honda was able to provide you with a helpful and thorough experience. We appreciate your feedback and hope to see you again soon!

January 02, 2024

I would say that this was one of the more excruciating car-buying processes I've ever had to go through, but I was ultimately happy with what I left with. If you're shopping for a used/CPO car, don't come More

by gru
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I forget his name
Feb 05, 2024 -

Planet Honda responded

Hello. I am sorry to read about your experience. This is not the level of care and service we aim to provide our valued customers. We know how stressful the car buying process can be, and apologize for not making the experience more seamless. We strive for efficiency and quality service, and appreciate this feedback so we may improve our services. Please reach out at the number below if you would like to discuss this further. Thank you, Sue Lerch - Customer Experience Manager - 908-838-7526

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