Reason for Visit: Sales
I recommend this dealer: No
My Review of Plaza Ford Inc:
I purchased an F-150 in 11/04. Within 2 weeks the vehicle started having engine and transmission problems. Plaza could not duplicate the problem. It was taken to another dealership. They could not duplicate the problem. At that point I decided to file a Lemon Law complaint. Ford fought it and I won, as the vehicle was unsafe to drive and even Ford admitted in a service bulletin that a series of their vehicles were having engine and transmission problems that they could not correct.
During this process the dealership did not help at all during this entire process. In fact they stated "We only sell vehicles." During one of the service visits, in which they had the vehicle 5 days, a "lot boy" took my truck home over night and put a dent in the front bumper.
The day I returned the vehicle and was to receive a check for the difference that Ford owed me. Steve Lineweber refused to give me my check until I gave him a check for a small dent in the tailgate. It should be noted 2 dealerships gave a 90-100 dollar estimate for the dent. He gave an estimate nearly 600 dollars. He then began to curse and yell other profanities about the truck.
At that point I decided this was not worth the aggravation and wrote him the check to get my check. It should also be noted he assaulted my wife by throwing the truck keys at her.
I DO NOT recommend this dealership to anyone. The other dealership I dealt with was much more helpful.
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