Pohanka Honda

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Pohanka Honda:
I just recently traded in my Clunker @ Pohanka Honda in Marlow Heights. I was a little nervous at first. I finally met the guy that was behind the computer doing the negotiation, and answering all of my questions! Aubrey Farrare......I cannot say enough nice things about this young man. He was so helpful and understood my needs and wants. If you are looking for a True Salesman, go see Aubrey Farrare @ Pohanka Honda!!! He's the Best!!!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Pohanka Honda:
I purchased a brand new Honda Odyssey a few days ago. It was an unusually painless experience for me. I received an offer online, followed up with a call, walked in, test drove the van, signed papers and drove my new van out. In addition, the dealership processed my C4C old van transaction. The whole thing took about 3 hours.
I dealt with Aubrey Farrare and would highly recommend him to my friends as a very professional sales person.

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Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Pohanka Honda:
NEVER go to this dealership! its the worst! I came in there on a saturday inquiring about a car I wanted and a car they said they had and can get. I test drive the car and they said they can get it in the color and make i want. They quoted me...a week later I came back witht he check in hand ready to get my car, sign and drive off.

Nope... they didnt have it. They apparently "misquoted" me and did not honor anything they told me. I then went to Landmark Honda in Alexandria, VA that found the car i wanted and worked hard to get me a deal and get me what I want. I left the same day with my beautiful Accord EX-L coupe w/ NAVI and manual transmission. EVERYTHING i wanted and more.

Greg Leake from POHANKA then emailed me... please tell me this is professional...LOL

"Ellen,

First, let me start by saying that I called you to let you know about the mix up, and you never return any of my calls, prior to you coming in, and as I recall when I got back from vacation, you had admitted to my manager that you got the messege, and you didn't return my calls.
Second, I went above and beyond, and was VERY attentive to to your needs, and your wants, which in your case out wade your needs.

Third, The dealership will not close because of one customer who failed to follow instructions.

Congradulations on your purchase. Have wonderful day!!!

MY REPLY======

Thanks Greg,

I never said anything about your dealership closing. But by you writing this email just goes to show the professionalism of dealership. none.

Ellen

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(dealer rater wanted me to delete this section) i guess the losers at Pohanka didnt like it too much) LOL. how sad.

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