Read Reviews Porsche of Plano

Porsche of Plano

Porsche of Plano

5924 West Plano Pkwy
Plano, Texas 75093


(214) 576-1911

Porsche of Plano
Manufacturer: Porsche

Write a ReviewWrite a Review

  • Customer Service:

    5.0
  • Quality of Work:

    5.0
  • Friendliness:

    5.0
  • Overall Experience:

    5.0
  • Pricing:

    4.7

24-Month Rating

based on 391 reviews

4.9

4.9 out of 5

476 lifetime reviews

Porsche of Plano

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Certified: Porsche of Plano

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Porsche of Plano has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Porsche of Plano

We were recently honored to have earned the Porsche Premier Dealer Award and 2013 DealerRater Porsche Dealer of the Year for the U.S.

Staffed with the finest sales professionals and automotive technicians in the business, Porsche of Plano translates Porsche's legendary track proficiency into an extraordinary customer experience.

As a member of AutoNation, we cultivate a focus on top-flight performance. It's the driving force behind every nameplate we represent, every car we maintain, and every customer we have the privilege to serve. Performance. It's what we do.

Our Location

Sales/Showroom

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

Customer Lounge Area Free Coffee
Drive-In Service Free Drinks
Instant Financing Parts Store
Free WiFi Rental Car Service Onsite
Cable TV

Cambur7855
5/18/2013 3:17:00 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mark LaurenziMark Laurenzi
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Porsche of Plano:

Mark did an outstanding job thru out the whole purchasing experience of our new 2014 Porsche Cayman, but what really set him apart was the attention to detail, he prepared the car as a Mother's day gift, He called the nearest Hobby Lobby to get a customized Big red bow so I could put it on top of the car to surprise her. Then he went all the way to my house to complete the job. We were very pleased with the experience, and will definitely do business again with you. Congratulations and keep your outstanding job at Porsche of Plano.
best regards,
Rafael D. Gonzalez
CEO-Global Asian Trading

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texex91
5/14/2013 7:24:42 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Owen FordOwen Ford
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Porsche of Plano:

This is my third transaction at Porsche Plano (formerly Boardwalk). Second 911, and picked up 2013 911 4S this time. As usual my local dealer in Austin can't touch Plano Porsche pricing. But the real reason I drive to Dallas from Austin is simple--Owen Ford. I have bought several cars from Owen, and he is a true gentleman. Straight shooter, honest, best price, nice, personal--and you know exactly what you are going to get. No questions. Owen's personality and professionalism is exactly what others dealers should be looking at when it comes to training. Everything is 'yep, I'll take care of it'--and he does. Have a trade--he will give more than anyone. Trust me, he did a deal on one of my trades for $4K more than the other dealer.

Flew up from Austin, he picked me up at the airport and off to the dealer. Car was ready and looking amazing. I asked if we could tint it--'sure no problem'. Went to lunch with him and by the time we returned are was ready. F&I lady was super nice and quick--no games or trying to sell extras.

If you want a Porsche, best price and true customer service--go see Owen. Man of his word and knows Porsche's inside and out.

Looking forward to maybe a Turbo next year. Thanks again Owen and I'll keep referring people from Austin to you!

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cvierling
5/14/2013 9:33:48 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nicole ClarkeNicole Clarke
David LoderDavid Loder
Mike MarshMike Marsh
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Porsche of Plano:

My wife and I had a great time on the recent road rally. Look forward to the next one!!
We are really enjoying the Porsche Panamera.

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mspangl
5/2/2013 5:40:59 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Suzanne  AndriesSuzanne Andries
David LoderDavid Loder
Isaac MadridIsaac Madrid
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Porsche of Plano:

David Loder was very easy to work with and offered helpful and honest opinions on ordering options. He is very knowledgble about the autos and operation. Suzanne is very knowledgble on service options and is able to lay out costs and options clearly and spent quite a bit of time explaining them. All the individuals at the dealership are personable and helpful without being pushy or aggressive. The experience was good enough to buy a second auto from David.

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96911c2
4/29/2013 3:15:19 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nicole ClarkeNicole Clarke
David LoderDavid Loder
Mike MarshMike Marsh
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Porsche of Plano:

We visited on two ocasions for advice from Kevin, the tech writer, in the service department and to participate in the Spring Owners Rally.
Everyone we delt with was a delight. They were welcoming, friendly and helpful when help was needed. An
overall wonderful experience, we will return to the delearship.
Thank you, Douglas Koeppen

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PorscheLifestyle
4/23/2013 11:16:11 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David LoderDavid Loder
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Porsche of Plano:

I recently purchased a new Porsche and David Loder, my sales associate, invited me to participate in the Owner's Rally. I had not been on one of these Rally's before so I did not know what to expect. David led the Rally and he gave us all an amazing experience - keeping things safe, but with enough spirit to enjoy the day thoroughly! At the lunch following the drive, David was the perfect host, talking to everyone about their individual experience on the route and asking for each of our thoughts and suggestions for future events. I plan to continue to stay involved in the "lifestyle" that a Porsche provides and I couldn't be more pleased that I purchased my vehicle from David Loder at Porsche of Plano!

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Response From: Porsche of Plano
Added: 4/24/2013 11:07:08 AM

Thank you for sharing your Porsch of Plano Owners' Rally experience on DealerRater. Please let David Loder know anytime that we can be of further service to you. We appreciate your business and recommendation. Enjoy your new Porsche.

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clockett
4/20/2013 6:07:44 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nicole ClarkeNicole Clarke
David LoderDavid Loder
Tim ShafferTim Shaffer
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Porsche of Plano:

Today i participated in the Porsche rally and it was complete awesome . I had such a great experience and can't wait until the next one. I will tell all my other Porsche friends as well. It was well organized and good breakfast and lunch was served. The route that we took on the two hour ride was perfect to really experience the amazing handling of the car.

Thanks to everyone that had anything to do with this great event. Please keep this going.

Craig Lockett

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Response From: Porsche of Plano
Added: 4/22/2013 10:54:07 AM

Craig, thank you for sharing your experience at our Porsche Rally this past Saturday. We are glad that you were able to join us. Please let David Loder, Nicole Clarke and Tim Shaffer know anytime that we can be of further service to you. We appreciate your business and thank you for being part of the Porsche of Plano family.

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mkingston1
3/23/2013 2:00:00 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Isaac MadridIsaac Madrid
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Porsche of Plano:

I'm new to driving a Porsche, and the guys in the service department (especially Isaac) have been great - helpful without being condescending. As a female, I can tell you that it's rare that I feel like I've been dealt with fairly or professionally at a car dealership. I'm a fan and plan to bring my car back the next time I need service.

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Response From: Porsche of Plano
Added: 3/25/2013 10:47:07 AM

Welcome to the Porsche of Plano family and thank you for sharing your service experience with us on DealerRater. Please let Isaac Madrid know anytime that we can be of further service to you. We appreciate your business and recommendation.

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drbobco26
3/12/2013 7:11:06 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Owen FordOwen Ford
Owen ScalesOwen Scales
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Porsche of Plano:

The true character of any business can be found in how they handle a mistake or misunderstanding. Boardwalk was very fair in their negotiating but truly showed their character when a misunderstanding had to be rectified. They exhibited exemplary behavior in this regard.
I would recommend them without hesitation.

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Response From: Porsche of Plano
Added: 3/13/2013 11:50:45 AM

Congratulations on your new Porsche and thank you for sharing your Boardwalk Porsche experience on DealerRater. Please let Owen Scales and Owen Ford know anytime that we can be of further service to you. We appreciate your business and recommendation. Enjoy this beautiful weather.

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michellewebblee
3/5/2013 9:34:06 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nicole ClarkeNicole Clarke
Mike MarshMike Marsh
Owen ScalesOwen Scales
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Porsche of Plano:

I was referred to this dealership by a prior satisfied customer, and the recommendation certainly exceeded my expectations. From the initial meeting to the follow-through and follow-up, I have been very impressed. From the General Manager, Mike Marsh, who welcomed me ... to Sales Specialist, Owen Scales, who worked very hard to find a vehicle for immediate delivery ... to Nicole Clarke, who handled the closing paperwork, everything was handled with the utmost professionalism and caring.

I was particularly pleased with the delivery process itself. Owen spent a great deal of time with me going through all the features of the wonderful car and he made sure the car was prepped to his satisfaction (windows gleaming, etc). I felt the trade-in value given to me for my old car was fair ... and providing the new car with a full tank of gas was a very nice touch!

I will continue to use this dealership for all my maintenance ... and I will certainly relate the positive experience I had to my friends.

Michelle Lee

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Response From: Porsche of Plano
Added: 3/5/2013 10:24:57 AM

Michelle, congratulations on your new Porsche and thank you for sharing your Boardwalk Porsche experience on DealerRater. Please let Owen Scales, Nicole Clarke and Mike Marsh know anytime that we can be of further service to you. We appreciate your business and recommendation.

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