My Review Of Porsche of Plano:
I just recently bought my first Porsche (a 2014 Cayman S 6MT, fully loaded) from Dave Balthrop at Porsche Plano. I have dealt with many dealerships in the past, and this by far was the best experience I have ever had. From the moment you walk in, there is someone to greet you and ask if you want something to drink. It's as if they invite you straight into their home. All potential feelings of intimidation are instantly lifted, and you feel at ease especially since I'm a younger buyer in my 30s and not their usual demographic.
Before I had even set foot into the dealership, I had casually written an email inquiring about a particular 2014 Cayman S that was not even available. To be honest, I wasn't expecting a response. Within 24 hours, Dave had contacted me to let me know that there would be one delivered the following week. I was happy to hear that my exact configuration would soon be available, but even more impressed that I got a response. It turns out I didn't have to wait a week. Jon Griggs (Manager of Porsche Plano) called me within 48 hours to say that the car would be arriving off the truck and that Dave would call me in the morning when it was ready for a test drive.
Sure enough, Dave called, and when I arrived, I was instantly greeted and offered something to drink. I wanted to test drive both the PDK and the Manual, and Dave said 'No Problem'. Dave brought the manual from the back and parked it under the shaded roof. He allowed us to explore the ins and outs of the car with no pressure. He willingly answered all the questions we had even comparing the vehicle with other strong competitors. He was straightforward, knowledgeable, and funny at times with his stories. His passion for the brand and 20+ years of experience is one of the qualities that exudes out when talking with him.
He started the test drive and really knows how to showcase the car's abilities. I wish he could've taken me on the track, but we had to settle for the neighborhood streets of Plano. I'm sure we woke a few people up with the optional (but really a must-have) sports exhaust. Thankfully, Dave knew where all the police traps are. :)
I wasn't so fearless when it came to my turn, and Dave continued to prod me to really drive the car. I have never been told that, and coming from a salesman who typically want to protect/baby their cars, I was impressed.
The Manual was a blast to drive. The exterior of the new Cayman S is sleek and more exotic than the previous generation Cayman. The interior has a luxurious feel, but still keeps the driver in mind. The seats are comfortable, and it is surprisingly easy to view all blind spots. With the sport exhaust option, it fills the engine cabin with a symphony of pure revving goodness. The PDK Automatic was a solid system. It's one of a kind in its ability to quickly shift gears, but in the end, the Manual called my name. Both cars can really sell themselves.
So, it was time to go inside and talk numbers. The process was so smooth with no pressure, and I was again offered something to drink (multiple times). During this time, I got to ask Dave many questions without bounds of all the different types of competitors that he has driven. We were visited by Jon, and they both told me about the Porsche Driving School. They both had opportunities to go out there and really learn how to drive a Porsche. We also talked about the tracks in the DFW area and their community rallies. This dealership has a family feel and really welcomes those interested in the brand.
Dave took me "behind the scenes" where I got to see the air-conditioned service area to see how the techs work on the cars, meet the service/parts guys, and review the history of Porsche (a timeline poster right outside the bathrooms). You feel like you're joining a long racing heritage. He even told me that I could get free hand washes at the dealership.
Since purchasing my Cayman, I have also purchased a radar detector and have enjoyed every minute/mile of it. After owning an Acura Integra, Chevy Camaro, Corvette Z06, and a BMW M3, this tops all of them in service, handling, performance, and luxury. The overall experience was top-notch, and I look forward to this new Porsche journey. When you go get yours, ask for Dave.
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