Porter Chevrolet Hyundai

Manufacturer: Chevrolet
Porter Chevrolet Hyundai
414 E Cleveland Ave
Newark, Delaware 19711
888-755-7051

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Twenty-Four Month Rating: 1.0/5

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Accordsforall
5/6/2008 7:15:36 PM

Reason for Visit: Service

I recommend this dealer: No

My Review of Porter Chevrolet Hyundai:
I purchased a used Honda Accord with 106k on the odometer. I bought the car thinking that the timing belt had already been done. Most of these cars have to have it done between 80 and 100k.

1. When I brought the car in for an oil change I discovered that you need to make an appointment, cant just drop the car off on a weekend. And I like thousands of others in this world have a 9-5job. And many of us cant get the car to service in the time allotted. Not to mention, my only alternative was to leave the car overnight... so I was left inconvenienced and without a car for the next day. Only for me to see the car the next day.. after the service had closed, without the ability to speak with who did the oil at all. I made this mistake 2x before finding out that their service is poor, their hours are SUBSTANDARD, and their prices.. aren't worth the cost of the damn sign.

2. When I brought the car in the 2nd time, I was informed by the tech, that the car in fact DID NOT have the belt done and it was going to be an expensive in the $650 range.

3. I also brought the car in about a week after my oil change to get my brakes done. I had expected new pads and my rotors to be sanded. I'm sure the pads got done, at a sum that I wasnt happy with. And after bringing the car back 2x (struggling to find a time to bring the damn car in for these yahoos to examine the brakes).... they still couldn't find any issues.

So, bad brakes, (didn't TURN THE ROTORS), shitty oil change hours, and being lied to about my timing belt.


These people couldn't fix a hole in a bag, with 2 cases OF DUCT TAPE.

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12/8/2004 2:48:52 PM

Reason for Visit: Sales

I recommend this dealer: No

My Review of Porter Chevrolet Hyundai:
I have heard that Porter has a bad reputation, and now I know why. The salesman was very friendly and informative. The sales manager was a complete jerk. When I suggested that I not rush into anything and check out some other cars, he totally flipped out. He started yelling and throwing a temper tantrum. I had to go into his office and tell him to calm down. I then asked the salesman to write down the figures so I could remeber them the sales manager told him not to write anything down for THOSE PEOPLE. He is totally unprofesional;. AVOID PORTER AT ALL COSTS!

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