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Power Ford

Albuquerque, NM

4.8
1,682 Reviews

1101 Montaño Rd NE

Albuquerque, NM

87107

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1,682 Reviews of Power Ford

February 22, 2024

Brittany the service representative did an excellent job from start to end. The service area was clean , various seating options, and snacks. My only issue was the male bathroom, which had the toilet pap More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Waddleton
Mar 01, 2024 -

Power Ford responded

Thank you, Larry, for your positive review! We're glad to hear Brittany provided excellent service and that our facilities met your needs, with the noted exception. We'll address the bathroom concern promptly. Your satisfaction is important to us, and we appreciate your feedback. If we can do anything for you, please reach out. We ❤️ being your Ford dealer! #MyFordDealer –Matt

February 21, 2024

Always outstanding service. Quick to schedule service appointments. Cat always ready when they commit to having service completed. The check in folks are the Bomb!!! More

by Amaralo1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Wayland, Ben Wayland, Brittany Waddleton, Destiny Nuanes, Jacob Ortega, Alexandria Nethery, Elijah Fernandez, Carolyn Wall, Sandra Tafoya, Seth Thompson
Mar 01, 2024 -

Power Ford responded

Thank you for your glowing review! We're thrilled to hear about your outstanding service experiences, from quick scheduling to timely service completion. Our check-in team will be especially pleased to be recognized as "the Bomb"! If we can do anything for you, please reach out. We ❤️ being your Ford dealer! #MyFordDealer –Matt

February 19, 2024

Darren Francisco in the service department did an amazing job working on my vehicle. Great communication and informative. More

by lukasar1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Montoya, Darren Francisco, Brendon Orth
Feb 20, 2024 -

Power Ford responded

We're thrilled to hear about your positive experience with Darren Francisco in our service department! Providing excellent service and clear communication is our priority, and we're glad to know that Darren met your expectations. Thank you for sharing your feedback, and we look forward to serving you again in the future. –Matt

February 17, 2024

I received one of their President’s Day Sales advertisements. The sales claims seemed to be too good to be true, so I called and confirmed them on the phone with the sales manager. He quoted me a More

by Art.willhite
Recommend Dealer
No
Employees Worked With
Jeff
Feb 19, 2024 -

Power Ford responded

Hi, Art –  I hate to hear you had a less-than-good experience with Power Ford. I’d like to understand how we can do better and make this situation right. Do you have a few minutes for a phone call? I want to get you in touch with our General Sales Manager, Brian Austin. His direct line is 505-449-1216. Thank you for being a customer.

February 15, 2024

Very friendly and efficient. They are always checking on you as an individual and concerned with your opinion. The best service department i have ever been to. More

by Linksanytime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Nuanes, Sherwood Kira
Feb 19, 2024 -

Power Ford responded

We're delighted to hear about your positive experience with our service department! At Power Ford, we prioritize customer satisfaction and aim to provide efficient service with a personal touch. Thank you for recognizing our efforts, and we look forward to continuing to exceed your expectations in the future! –Matt

February 15, 2024

Was very disappointed with this dealership. Had never been treated with little respect. Had an appointment and apperantly VIP but that don't mean anything. After meeting with the salesman an lo More

by Very disappointed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gary Wright
Feb 19, 2024 -

Power Ford responded

Hello –  I hate to hear you had a less-than-good experience with Power Ford. I’d like to understand how we can do better and make this situation right. Do you have a few minutes for a phone call? I want to get you in touch with our General Sales Manager, Brian Austin. His direct line is 505-449-1216. Thank you for being a customer.

February 14, 2024

Katie was my advisor for my recent visit and was very helpful as always alongside with the technicians. Service all around 💯👌 More

by mdtnumber13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kline
Feb 19, 2024 -

Power Ford responded

We're thrilled to hear that Katie and our technicians provided you with top-notch service! At Power Ford, customer satisfaction is our priority, and we're glad we could meet your expectations. If we can do anything for you, please reach out. We ❤️ being your Ford dealer! #MyFordDealer –Matt

February 14, 2024

They are great to work with. Not high pressure and they listened to our needs. More

by albqkelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Wright, Jesse Flores
Feb 19, 2024 -

Power Ford responded

We're delighted to hear that you had a positive experience with us! At Power Ford, we prioritize understanding our customers' needs and providing a pressure-free environment. Thank you for choosing us. If we can do anything for you, please reach out. We ❤️ being your Ford dealer! #MyFordDealer –Matt

February 12, 2024

Great service. Was misquoted but given a discount for my troubles. All work is excellent More

by c.caleb.carrillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Hernandez
Feb 13, 2024 -

Power Ford responded

We're glad to hear that you had a positive experience with our service! While we apologize for any inconvenience caused by the misquote, we're pleased that we could rectify the situation and provide you with excellent service. Thank you for your understanding, and we look forward to serving you again in the future! –Matt

February 11, 2024

Friendly and helpful staff. Process ran smoothly and on time. Courtesy ride was very much appreciated More

by bomagbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Tafoya
Feb 13, 2024 -

Power Ford responded

We're thrilled to hear about your positive experience! Our team strives to provide friendly and efficient service to all our customers. We're delighted that everything went smoothly and on time, and we're glad you found our courtesy ride helpful. Thank you for choosing us! –Matt

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