Ruby was an absolute pleasure to deal with. I'm very particular with my cars, and the specific car I was looking (Audi RS5) is not a very common car, so it's very difficult to find one new or used. I found a Used 2014 RS5 on the Prestige Mini website, but I was out of the country on business at the time. I reached out to Ruby, thinking that it was a long shot that they'd be willing to hold a car like that for me, but Ruby not only responded immediately.. she also put the car on hold for me for an entire week until I got back from my trip.
When I went to the dealership, she was very friendly and honest. As it was not a car that they normally offer, she candidly stated to me up front that while we could most definitely go on a test drive, she was not very familiar with the features of the car (perfectly understandable, as I was looking at an Audi RS5 at a Mini dealership). However, car salespeople at other dealerships would likely make things up as they went along - Ruby was extremely honest and helpful, which I very much appreciated.
After the test drive, Ruby was able to work with Lance, the finance manager, to work out a deal that was best for me. Keeping in mind that the car was in high demand, they were still willing to negotiate and work with me so that I got a great deal.
I'm extremely happy with my experience, and would most definitely recommend Ruby and the Prestige Mini team to others. One other thing I will also add is that salespeople turn me off very easily and very quickly; however, I truly enjoyed working with Ruby the whole way - she was extremely helpful and provided insight while not being overbearing. Anyone that's particular about the type of salespeople they deal with will definitely be happy with Ruby!
I Recommend This Dealer:
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