My Review Of Prestige Toyota Scion:
The sales person we had was a very nice young man just starting in the business, he had no help or guidance in dealing with our situation. We started out asking him if we could even get financing on a used car for our daughter, as our credit is less than perfect. We picked out a car and filled out the credit application, He returned to us with a percentage rate and a payment amount that we were ok with. We specifically asked more than twice if we were approved and the answer was "Yes". As we proceeded to discuss the trade in our sales person had to constantly go in and out of PJ's office, we were kept waiting for long periods of time. We made an apt to return the next day with our trade in and when we arrived at the time of the appointment, we were left waiting for another 1/2 hour. The car we wanted said "certified pre owned" which tells me the car had been checked out before the sticker was put on it. Only to find out the car needed new brakes and rotors plus some other minor repairs. How can a dealership put that sticker on a car without ever inspecting the car? Buyer beware we are now told they do it all the time. Things just got worse from there, lots more waiting for the infamous PJ to come speak to us, we told our sales person we had to be somewhere else by a certain time, and we were still left sitting alone at the desk while PJ was suppossed to come talk. When PJ finally did arrive it was to give us a list of items he needed so he can "start" to work on the financing, all this came out after they got the $500 deposit from us they were after. The trade in amount came in as we expected, lower than it should have been, but what do you expect from a shady dealership? All in all, PJ called us 2 days later to say we had to put more money down on the car in order for him to secure financing. When it was suggested he give us more on our trade he was not interested and became very nasty on the phone. We are still waiting for our deposit check to be returned to us and will never do busines with PRESTIGE TOYOTA in KINGSTSON NY again. It is sad the owner probably isn't aware his staff is so rude. Of course PJ is probably the owners son or family member, when we asked to speak to someone above him we were told he was the big boss!
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