I placed $1000 down to hold one of their vehicles. I understood and agreed the money was non-refundable. However, Prestman didn't live up to their end of the agreement. Once the paperwork was finalized, I paid nearly $1000 more in fees than the sticker price. I realize and accept that there is typically a dealer fee ($300 bucks or so), not to mention the obvious tax and licensing on top of the listed price. Upon finalizing the sale, another $668 was additionally added, $299 VPP (Etch) and $369 Destination Fee. The $299 VPP is a small engraving they put on the window to help prevent or locate stolen vehicles. The Destination Fee is apparently the average cost to get the vehicle to Utah from the state in which it is located. My question is, "Why do I pay for these costs?" Shouldn't that be included in the sticker price? Now, you may be thinking no big deal to all this but read their web page. The following is exactly what their web page claims, "One-Price Dealer. Know that when you shop at Prestman Auto, the price you see is the price you get. No dickering, no sticker tricks, no games. Period. Well, obviously a FALSE claim because I didn't get the price listed. I got the vehicle for $299 more than listed....sales contract evident. Sticker tricks...... $668 worth ($369 + $299). Now your wondering why I went through with the sale? It was either that or lose my $1000. They had me in a pickle and they knew it. I could have bought a vehicle two years newer with a clean title, more options, no salvage title, and the vehicle warranty still active for $200 more.......YES, out the door. I'm surprised they didn't charge me an additional $100 to have the care detailed. BTW, I thought I was going to run out of fuel driving to the nearest fuel station. The vehicle was completely empty...another $80. If I would have been aware of these hidden fees up front, I wouldn't have been so upset. Course, Prestman Auto wouldn't have sold me a car either. Nice and friendly up front, once the deal closes....not even a handshake. Pat yourselves on the back PRESTMAN AUTO.
I Recommend This Dealer:
Tracy Ball, Marshall Bellm, and doc prep guy.
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