We have never left a car dealership feeling like we weren't just taken advantage of- wishing we would have gotten a better deal-until now.
My husband is a disabled veteran who has been ill. We went somewhere else first and told them our budget and they told us they would show us what cars fit our budget. So they kept bringing us the unwanted high mileage cars from the back of the lot, they would not show us their inventory or let us look for a car we liked. And they had no compassion for my clearly ill husbands time or energy. After 5 hours they pushed us towards a used car that was $100 over our monthly payment budget.
A friend referred us to Preston, and we are so grateful!
Tom Barrett was supposed to be our salesman but met us at the door and explained he had a cold and did not want to get my husband sick. I have respect for a salesman who passed on a sale to protect my husbands health.
So we worked with Tom Z; we told him we were already exhausted with the experience and he promised not to waste our time. He asked us what car we wanted and asked us our budget. Then they had finance try to fit it into our budget. Not only did we get a nearly new car with just 15,000 miles but we also got the Gap insurance and the extended bumper to bumper warranty- all within our budget- the same car we came there to buy.
Other dealers may be bigger, but Preston is clearly better. Tom Z, Tom B and Dan in finance are real gentlemen, they valued us as their customer- and as people. Thank you guys, we really left happy, with no regrets or second thoughts.