Preston Motors

Preston Motors
1500 Wilmington Rd
New Castle, Pennsylvania 16105
(724) 202-2860

Manufacturers: Buick, Cadillac, Toyota, Scion, GMC

Most Reviewed Employees
Brandon Ferrari Brandon Ferrari
Internet Sales Representative
Daniel Torsello Daniel Torsello
Internet Sales Representative
Bobby Preston Bobby Preston
eCommerce Director
Walt Kustra Walt Kustra
Internet Sales Manager
Mason Angelo Mason Angelo
Internet Sales Representative
Ricki Ferrari Ricki Ferrari
Sales Representative
Cortny Kimmel Cortny Kimmel
Internet Sales Representative
Tom Sweet Tom Sweet
Sales Representative
Ron DeMase Ron DeMase
Sales Representative
Chip Chamberlain Chip Chamberlain
Sales Representative
Need a New Car?

Dealership Amenities
Free Car Wash
After Hours Drop-Off
Automated Car Wash
Cable TV
Children's Play Room
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free Drinks
Free Loaner Cars
Free WiFi
Instant Financing
Laptop Computers
Parts Store
Rental Car Service Onsite
Shuttle Service
Television
Vending Machines


Twenty-Four Month Rating: 4.9/5
135 Reviews
Preston Motors

Overall Score: 5 Star Rating4.9



About Preston Motors
Certified: Preston Motors
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Preston Motors has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



squicq
5/20/2012 8:40:00 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mason Angelo

My Review of Preston Motors:
My experience purchasing a vehicle was great thanks to Mason Angelo. The whole process was very smooth, all my questions were answered quickly, and the rest of the staff at the dealership, from front desk to finance were wonderful. Thanks so much!

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Response from: Preston Motors
Added: 5/21/2012 3:46:43 PM
Thank you for taking time to write us this great review! We appreciate your kind words regarding your visit to our dealership. We try to give all our customers the best possible service and we're glad you felt that on your visit. Please let us know if there's anything else we can do for you. Don't forget to follow us on Facebook and Twitter to stay informed of future service specials.

Regards,

Bobby Preston - Owner
bpreston@prestonauto.com

Rypark33
5/17/2012 4:28:07 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chip Chamberlain, Brandon Ferrari

My Review of Preston Motors:
I went to Preston to try to get a nice used car... I ended up leaving with a brand new Buick Verano! Love this car very much. I really appreciate everyone's help especially Brandon Ferrari and Chip! Great people there honestly. I felt at home at an hour away from where I actually live. I def recommend this dealership to any and everyone!!!

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Response from: Preston Motors
Added: 5/18/2012 12:56:52 PM
Congratulations on your new Buick! I'm glad we were able to help you get a car that you wanted. We try to have a comfortable environment for everyone that comes into our dealership and we're glad that you felt that during your visit. If there's anything else we can do for you, please let us know.

Don't forget to follow us on Facebook and Twitter to stay informed of future service specials we'll be having.

Regards,

Bobby Preston - Owner
bpreston@prestonauto.com

rolltide#1
5/15/2012 4:17:57 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Brandon Ferrari

My Review of Preston Motors:
Brandon Ferrari was extremely helpful in my search for a great used vehicle. He was genuinely nice and did everything he could to make my experience at Preston Motors worth while. Word of mouth is the best advertising and I have already spread the great word to numerous friends and relatives. I will never buy a car from another place.

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Response from: Preston Motors
Added: 5/15/2012 12:28:47 PM
Thank you for taking time to write this great review! We try our best to provide the best customer service in the business, which you've seen firsthand. Thank you so much for helping spread the word!

Follow us on Facebook and Twitter for exclusive monthly specials.

Regards,

Bobby Preston - Owner
bpreston@prestonauto.com

delliott05
5/14/2012 2:22:12 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mason Angelo, Walt Kustra

My Review of Preston Motors:
We purchased a Tacoma truck for my husband last year and had a great sales experience. So, when it was my turn to purchase a car this year, the choice of dealership and sales reps was an easy one. I will recommend Preston Motors and Mason to anyone I hear is shopping around for a vehicle.

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Response from: Preston Motors
Added: 5/15/2012 12:26:09 PM
Thanks so much for coming back and seeing us! We love it when we have customers for life. Mason does a great job and is a valuable member of our sales team. We hope that you're enjoying your new car.

Follow us on Facebook and Twitter for exclusive monthly specials.

Regards,

Bobby Preston - Owner
bpreston@prestonauto.com

lynnkaye
5/13/2012 8:50:03 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: John Setser

My Review of Preston Motors:
Everyone was extremely friendly and all wanted me to have a great experience at Preston. They listened and reacted to all my concerns/needs and, in my opinion, offered me a good and fair deal. I never felt pressured and they didn't try to overwhelm me with the "big sales talk." John Setser acted professionally and was very knowledgeable about the cars. I will buy my next car at Preston Motors!

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Response from: Preston Motors
Added: 5/14/2012 1:48:30 PM
Congratulations on your new car! A friendly environment is something we like to give all of our customers. We know that buying a new vehicle can be stressful, so making sure we give you a fair deal with no pressure is something we strive to give everyone that comes into our dealership. If there is anything else we can do for you in the future, please let us know.

Follow us on Facebook and Twitter for exclusive monthly specials.

Regards,

Bobby Preston - Owner
bpreston@prestonauto.com

jesika0422
5/12/2012 1:08:23 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mason Angelo, Cortny Kimmel

My Review of Preston Motors:
I had a very nice experience purchasing my new car. I have less then perfect credit and they were able to get me into a new car with a decent payment and amazing warranty

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Response from: Preston Motors
Added: 5/14/2012 1:45:30 PM
Thank you for taking time to write this review! We try hard to help every customer have a positive experience in our dealership. We're glad that you received a deal that you are comfortable with.

Follow us on Facebook and Twitter for exclusive monthly specials.

Regards,

Bobby Preston - Owner
bpreston@prestonauto.com

mikebshero
5/4/2012 9:10:25 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Ricki Ferrari

My Review of Preston Motors:
Rick was great to work with as was the F & I department. Time spent at closing the deal was nominal. Car was clean and ready to go.

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Response from: Preston Motors
Added: 5/4/2012 12:50:55 PM
Thank you for taking time to write this review! We try to give our customers a positive and easy transaction process and we're glad you were able to experience that. If there is anything else we can do for you, please feel free to let us know.

Follow us on Facebook and Twitter for exclusive monthly specials.

Regards,

Bobby Preston - Owner
bpreston@prestonauto.com

happystamper
5/1/2012 6:04:17 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: john setzer

My Review of Preston Motors:
This was the third car we bought from Preston--everytime was GREAT and FRIENDLY service!! John was soo god to deal with--knowledgeable and very friendly!!

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Response from: Preston Motors
Added: 5/2/2012 3:27:57 PM
Congratulations on your latest purchase and thanks for choosing Preston! We're glad you have found a home here and enjoyed working John on this most recent purchase. Enjoy your new vehicle and let us know if you need anything.

Be sure to follow us on Facebook and Twitter for exclusive monthly specials.

Regards,

Bobby Preston - Owner
bpreston@prestonauto.com

phaejr
4/25/2012 9:53:41 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ricki Ferrari

My Review of Preston Motors:
Rick is very helpful in getting everything I want and need. He is a good friend and I appreciate his being there whenever i want him. This is the 5th time he has been involved with my purchasing of a vehicle. If he were working for me, I would keep him and give him a raise. I really appreciate him.

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Response from: Preston Motors
Added: 4/25/2012 5:55:33 PM
Congratulations on your new vehicle and thank you for returning for your purchase! We're glad you've found a friend in Rick and a home here at Preston Motors. Enjoy your new vehicle and let us know if there is anything you need.

Be sure to follow us on Facebook and Twitter for exclusive monthly specials.

Regards,

Bobby Preston - Owner
bpreston@prestonauto.com

ronmelcrews
4/23/2012 3:18:15 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Brandon Ferrari

My Review of Preston Motors:
our overall experience was very good. Brandon called back in a very timely manner, we could not get the car we wanted however he worked with us and found a car that we could get. he was very knowledgeable and what he did not know he found out. i would recommend him to friends and family looking for a car.

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Response from: Preston Motors
Added: 4/24/2012 12:53:41 PM
Thank you for sharing this great review with us. We're glad we could help you find a vehicle to fit your needs. Brandon will be happy to hear of your satisfaction as well. Enjoy your vehicle and let us know if there is anything you need.

Follow us on Facebook and Twitter for exclusive monthly specials.

Regards,

Bobby Preston - Owner
bpreston@prestonauto.com

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