Prime Acura North

Prime Acura North
137 Lafayette Road
North Hampton, New Hampshire 03862
(866) 692-1134

Manufacturers: Acura, Service or Auto Body

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Dealership Amenities
After Hours Drop-Off
Cable TV
Customer Lounge Area
Free Coffee
Free WiFi
Instant Financing
Parts Store
Pet Friendly
Shuttle Service
Television
Vending Machines


Twenty-Four Month Rating: 4.9/5

78 Reviews

Overall Score: 5 Star Rating4.9



About Prime Acura North
Certified: Prime Acura North
This dealership is a DealerRater.com Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Prime Acura North has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater.com Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconcilation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.


clhamor
5/30/2009 7:20:10 PM


Overall Rating: 5

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Adam Weeks

My Review of Prime Acura North:
Went to buy a used car and Adam Weeks was our salesman. He was fantastic. No pressure--very, very friendly--made me feel extremely comfortable. This process was very easy because Adam made it that way. We never felt like we were being pushed into anything or bullied into buying a vehicle. If you are "afraid of" or dislike car salesmen--you need to deal with Adam! Also, we got a really good price on the car, which means that Adam probably wasn't making a big commission on this--it didn't matter, he treated us like royalty and the service he provided was great! Prime Acura North is wonderful--we live in Massachusetts & drove to NH to buy this car--wish they would open a dealership down here!.
Fantastic service & very friendly. Loved the experience! Go to Prime for your next car-you won't regret it!
Cindy Amor

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Mike Kerr
5/11/2009 10:42:07 AM


Overall Rating: 5

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Adam Weeks

My Review of Prime Acura North:
Adam Weeks has been very helpful and answers questions honestly and that is rare for a car dealer. Adam Weeks is a No pressure sales and straight up person. I would tell any one thinking of buying a car to see Adam Weeks! Thank you you for the welcomed change to buying a car.

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lbrass228
5/8/2009 6:12:51 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Ahearn

My Review of Prime Acura North:
This is my 2nd Acura I have purchased from this dealership and from this salesperson (Jim Ahearn). Jim is very helpful in answering all of my questions. He is curtious and funny and really easy to deal with. The fact that he has been with the company as long as he has says something for the company and their employees.

I have also been using this dealership for all of my services and they are always very pleasant to deal with and I never have a problem getting a service in a timely manner. They always do a vaccume and wash my car every time I bring it in for an oil change. I even got a new Acura to drive for the day while my car was having a detail and that's what I ended up buying when my lease was up!

I would recommend this dealership and to Jim to anyone looking for a new car.

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Barbara Russell
5/4/2009 5:47:13 PM


Overall Rating: 5

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Ahearn

My Review of Prime Acura North:
I went to Prime Acura North on a recommendation from my son. My son is very particular when it comes to sales people, especially cars. I must say the four hour drive was well worth it, I felt well cared for by Jim Ahearn not your usual sales man. I say cared for, not sold to like the other dealers I had been to. He matched me with the right car at the price for my budget. I drove home in my new/used car that I love. No pressure, cared for sales I couldn't ask for more. Thanks Jim!

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wizard1281
5/4/2009 5:17:11 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Ahearn

My Review of Prime Acura North:
The entire process was very smooth. Jim worked with Tom to ensure the sale was exactly what was promiced. Mike, Kelly & Tim in the service department ensure any questions are promplty answered and any issues that may arise are resolved. They are friendly and more important trust worthy. This is the third car I have purchased from Clair/Prime and I will continue to return for more business!

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Peter Alden
5/4/2009 2:28:11 PM


Overall Rating: 4.4

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Ahearn

My Review of Prime Acura North:
Jim Ahearn was the only person that we dealt with at the dealership. From the initial meeting he was professional and his follow up was excellent. He followed up from the initial meeting with e-mail and phone call. He worked hard to get the type of vehicle that we wanted and have it brought from a sister dealership to NH for our review.

Jim was informative regarding the vehicle, the warranty status and the various options regarding the vehicle. He closed the sale professionally and courteously. His follow up to the sale was done very well.

Peter Aldne

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Response from: Prime Acura North
Added: 5/4/2009 4:11:18 PM
Thank you, Peter, for the review. At Prime, we work hard to make your car buying experience as easy as possible. With our 15 stores in New Hampshire, Massachusetts and Maine, we are bound to have the right one for you. Also,, Thank you, Jim for showing Peter what the Prime Experience is all about.

Phil Smith
Business Development Manager

IlovemyMDX
5/4/2009 12:18:56 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tom Farnham, Brian Unger, Jim Ahearn

My Review of Prime Acura North:
I had shopped a dealership I has used for 2 MDXs and an RL but the folks at Prime in North Hampton game me the deal I was looking for and were extremely helpful throughout the process. They were true to their word and made my usually painful experience totally painless! My thanks to them.

Regards,
Harvey Waite, V.P.,
OCEANAIR Inc

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Response from: Prime Acura North
Added: 5/4/2009 4:13:23 PM
Thank you for the kind words from all of us at Prime Acura North Hampton. We preach the "Golden Rule" here at Prime and want to make your time with us a fun one.

Phil Smith
Business Development Manager

cgrecco
4/28/2009 9:57:25 AM


Overall Rating: 5

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Adam Weeks

My Review of Prime Acura North:
We purchased our first used car ever from this dealership! On the drive to see the car, I was anticipating the 'used car salesman' approach (especially in this economy) and, Man, was I in for a surprise! Both Steve Bradley and Adam Weeks were nothing but fabulous to deal with! Not only were both knowledgeable and well informed about the car we were looking at, but whomever cleaned/waxed the car did a great job as well! We saw the car one evening and picked up the following evening! Adam is friendly, not at all pushy and a dog lover .... all I needed to close the deal!

We love the car and have received many compliments ... and when someone asks where we found such a gem, we tell them to go visit Prime Acura in No. Hampton! Great team to work with!

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Response from: Prime Acura North
Added: 5/4/2009 4:15:32 PM
Thank you for the review. Adam is one of the best in the business as are the whole crew at Prime Acura. We want to make car buying as easy as possible for you!

Phil Smith
Business Development Manager

bhurst
4/25/2009 3:24:06 PM


Overall Rating: 5

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Phil Young

My Review of Prime Acura North:
I was very please with my experience at Prime. The sales staff I dealt with were attentive but not pushy. I had been looking for a used Sienna for about a month so I knew what I wanted. Phil Young was very helpful and friendly. I would recommend this dealer to a friend.

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Sidearm9mm
4/6/2009 11:08:56 AM


Overall Rating: 5

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Adam Weeks

My Review of Prime Acura North:
Great people at this dealership. I went to see a car and found I wasn't interested in it upon taking a closer look. Adam worked to find a vehicle that not only fit my budget, but also one that I would be happy to drive off the lot. He's a grade A salesperson (honest, engaging, well aware of other dealership choices available to consumers) and has had excellent follow-through thus far. When I'm next in need of a vehicle I know where I'll be stopping first.

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