Reason for Visit: Sales (New)
I recommend this dealer: No
Employee(s) Dealt With: April, Antonio, Mike, manager...
My Review of Prime Honda:
I was looking for a Honda Element... which are for some odd reason hard to find these days. Anyway after inquiring after a car on their internet site, and speaking to April who stated that the car in question did not have a deposit on it, I came 30 miles from my house to make a deal. Having already made a similar deal with Bernardi Honda, who had promised to find me a car, but after 2 weeks could not find the car and returned my deposit graciously. Anyway, I went through the chit chat with Mike and had them lookand got an offer, which was about $300 more than Bernardi, I accepted (as hey, they had the car).
So, that's when they told me they'd find the car in a week. The car I had inquired about was sold already. (And in fact, they said they had "traded for it" so that means it always had a deposit on it.) The proceeded to explain how good a deal they were giving me, bad mouthing Bernardi who they said was acting in bad faith, and then promise me they really could find me a car.
Although I gave them several opportunities to explain April's untrue statement to me, they never explained, or gave me any reason to trust them other than "If you knew me". Well, the only thing I know about Prime Honda at that point was that they were happy by accident or policy to lie to me to get me to come into their dealership. Although they appealed to the logic that "why would they want to waste their time", it was clear to me they had no trouble wasting mine.
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