I was fortunate to meet Eric Phan October 30, 2014 when I walked into Prime Honda in West Roxbury for the first time. I was looking for a specific car. Neither Eric nor I realized how long it would take to locate a 2015 CR-V Red Bisque Touring. On the three Honda Brochures I received in the mail they all had on the front cover a 2015 Red Bisque Touring and I knew that was the car I wanted. Eric was very patient and kind, he checked everyday from October 30, 2014 to the beginning of January 2015, Eric then ordered it directly through Honda, keeping me updated throughout the months as I was getting anxious. I finally got the call from Eric Friday, May 1, 2015 that my car had arrived. I took it home that night. I LOVE my new 2015 Red Bisque Touring, it was well worth the 6 months wait! I brought the car back the following Tuesday to have registration, floor mats, molding, spoiler etc.. done. Eric made sure I had a loaner car for the day and when I returned the next day Eric made sure everything I wanted and had ordered for my new car was done. Eric is very knowledgeable and helpful as he explained some features I was not aware of and how to use certain features. Because of Eric Phan who is professional, honest, friendly and very knowledgeable my six month experience at Prime Honda in West Roxbury was pleasant. I would highly recommend Eric Phan for any future sales of friends and family. I have had a 2000 CR-V, traded that in for a 2007 CR-V now I traded that in for my 2015 CR-V and they keep getting better and better and better! THANKS ERIC AND HONDA!!
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