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Progressive Chevrolet
Massillon, OH
718 Reviews
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Helpful March 21, 2024
I am very happy with the Progressive Dealership. The people are very good people to work with. I have been loyal to them for 25 years and I have no reason to leave there. The people are very good people to work with. I have been loyal to them for 25 years and I have no reason to leave there. More
by ghetrick
Employees Worked With
Hunter
February 05, 2024
1. falsely advertised what options were on the truck i wanted to buy 2.once we agreed on a price, initial paperwork did not reflect the price agreed 3. salesman set an appointment to pick up the truck, wanted to buy 2.once we agreed on a price, initial paperwork did not reflect the price agreed 3. salesman set an appointment to pick up the truck, salesman was not there at the time he set 4. I was told to bring a check to close the deal, but would not accept my personal check. Never told what type then needed. I cancelled the purchase More
by rjones046
Employees Worked With
Jon Goffee
November 01, 2023
This dealership has a wide range of vehicles and a very accommodating staff. They will do their best to get you in the right vehicle with the right payment plan. accommodating staff. They will do their best to get you in the right vehicle with the right payment plan. More
by Dr. T
Employees Worked With
Wally Trace, Francesca Gladman, Garrick McCalla
August 01, 2023
Bought a 2018 Chevy Colorado. Was only given one key and no key fob. I had given them a $25000 dollar check and was told it would cost $250. for another key and a key fob. You ne Was only given one key and no key fob. I had given them a $25000 dollar check and was told it would cost $250. for another key and a key fob. You need 2 keys to make a spare and you have to have special interface hardware to program a fob I bought two fobs and two key blanks online but noody will cut the keys or program the fobs. They had to know this and just didn't care. They got their money and that was all they wanted More
by phbassnotbass
Employees Worked With
Steven Keppler
July 28, 2023
Please take your business else where! !! The worst experience ever. I spoke with a sales person prior to coming (kelly) because I live 2 hours away and wanted to ensure everything was in p !! The worst experience ever. I spoke with a sales person prior to coming (kelly) because I live 2 hours away and wanted to ensure everything was in place before. I let her know the price range I needed to be in & everything ahead of time. She said absolutely no problem and that would be easy to do because I already wasn’t far off at all. I knew that the price would have to be taken into consideration in order to make it happen. She said negotiations should be no problem due to it being the end of the month and they hadn’t met their months end quota. so we made the drive. When we got there, we didn’t even get to work with Kelly. The salesman we did work with was an xxxxxxx to be quite frank. We had no idea that the car was in the condition it was in. The bumper was detached. He didn’t even realize. He asked and they said it couldn’t be fixed unless it was a hole new bumper & they weren’t doing that. There was also a dent and scratches on the bumper in the back that they wouldn’t fix. There was a good size dent in the driver side door and scratches all over the car all things we were NOT made aware of, thanks Kelly. The sales guy we were working with told us to super glue it. Despite the xxxxty service, I continued to go along with it. The sales price was $15,000 I asked if they could do $14,500 due to the condition. With that, the sales rep admitted it would cost me $1300 to fix the rear bumper alone. The sales manager said absolutely not. Instead came back to offer 3 years of oil changes knowing I lived two hours away and wouldn’t be ideal. I guarantee those oil changed would have amounted to the 500$ I wanted off of the asking price considering the monthly payments weren’t near what they said that they would be before confirming with kelly. The sales guy then proceeded to say would it make you feel like you won if I got 100$ taken off the price, I said no this car is wrecked and your telling me you won’t make any money off of it selling it to me at $15,000$. After leaving, we looked up the dealer kelly blue book value and it was $10,000-$12,000$. I highly recommend you don’t go here and take your business else where. At that rate, I would pay the extra money elsewhere for for better service at the minimum aside for the wrecked car they were trying to sell at a price that a perfect condition car would be sold at. After reading more reviews, seems like this business needs a ton of improvement and similar situations have occurred numerous times. More
by Katlynn
Employees Worked With
Kelly - absolutely terrible , Jim Hall
July 08, 2023
Made an app. With Lisa was told the car just came off the truck and was in detail and that the car would be there for our app. Drove an hour to get there a half h With Lisa was told the car just came off the truck and was in detail and that the car would be there for our app. Drove an hour to get there a half hour early only to see someone else driving the car away then was told Lisa was not even there for our app. Then was told they dont hold cars for app. Ask when the next one that they have coming in would be there i was ignored will never go back to this place More
by mjmedicalsupply
Employees Worked With
Lisa
July 08, 2023
Made an appointment with Lisa to see a car was told that the car would there when we got there that the car just came in and was being detailed and would not be on the lot till the next day she made the app the car would there when we got there that the car just came in and was being detailed and would not be on the lot till the next day she made the appointment for 5:30 we got there a half hour early to find out Lisa was not there and that the car was sold then tried to show us a different one some puke yellow one you would think if you make an appointment on a car and tell someone that it would be there then it should be not try to give them something else so just everyone out know that they are a first come first serve place and don't care about appointments cuz the person you make one with most likely won't be there More
by mjmedicalsupply
Employees Worked With
Lisa
