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Progressive Chrysler Jeep Dodge Ram

4.8

872 Lifetime Reviews

7966 Hills and Dales Road Northwest, Massillon, Ohio 44646
Closed 9:00 AM - 6:00 PM Hours
Call (330) 879-3696

Top Reviewed Employees

Paige Proffitt, Service Consultant, Progressive Chrysler Jeep Dodge Ram

Paige Proffitt

Service Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Corbin, Service Advisor, Progressive Chrysler Jeep Dodge Ram

Mike Corbin

Service Advisor
4.8
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Paul King, Sales Consultant, Progressive Chrysler Jeep Dodge Ram

Paul King

Sales Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Hilary  Jackson, Service Advisor, Progressive Chrysler Jeep Dodge Ram

Hilary Jackson

Service Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

April 15, 2017

"Awesome!"

- ZachSterling

This is my third Jeep from Progressive INNNN Massillon! Gene Vance, Jake Brown, and Tim Sanders went the distance to get me into a Wrangler Unlimited. (There was no option to select Gene for this btw) We really worked together to find the best solution to make this a win/win for everyone. I can't thank them enough. Gene is really practical. He knew what I wanted, and was very realistic about everything. He wasn't trying to up sell me into a Sahara or Ruby and wasn't pushy at all. He is very knowledgeable of not only FCA, but the automotive industry as a whole. I received answers to all of my questions by these 3 with ease. Jake Brown is an excellent sales manager and really went out of his way to make this happen, from the beginning to the end. I am a Wrangler owner for life, and don't plan on going anywhere else. Let me know another Jeep dealer where the owner drives a Wrangler. I'll be waiting to hear where. That's when you know it means a little more to him to sell the brand. It's a huge responsibility considering there is nothing like the Jeep brand and its following. Thanks again guys! :)

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April 07, 2017

"Flexible and Trustworthy!"

- cm.lutz

I have been taking my Jeep to Mike for seven years and he always does a fantastic job. He makes appointments that work perfectly with my schedule, even when I call last minute. He is always reliable and makes servicing my Jeep extremely convenient. Mike always keeps me updated and the communication is great. I always look forward to seeing Mike when I bring my Jeep in, and it feels great knowing I can trust and feel confident leaving my car with the Progressive team.

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April 07, 2017

"Flawless"

- cm.lutz

I brought my Jeep Wrangler in to get a trade-in value and ended up walking out with a new Wrangler just a couple hours later! They were able to offer a very fair trade-in price for my Jeep and made the car buying process simple and painless. I specifically wanted to buy my Jeep here because the staff is so trustworthy and kind, and the selection is always great.

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Photos & Amenities

  • After Hours Drop-Off
  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Authorized Parts Store
  • Pet Friendly
  • Shuttle Service
  • Television
  • Vending Machines