I do not live near the dealership but saw a great deal for the vehicle we were looking for online. Wendy called me after I made an offer online. She said she would get me the best price she could. She called back again later in the day around 3pm. Gave me a good offer over the phone and said we might get an even better offer if I qualify for the additional rebates. I asked her to see if I qualified for those rebates and then I could give her a final decision on purchasing the vehicle. I needed to know the final price because I was going to have to drive 4 HOURS from across the state to purchase the car. She called me back at 5:50 pm that night, 10 minutes before the dealership was closing for the night. She stated that I did qualify and what the price was going to be before tax and tilte. I called back at 6:03 pm and left a message stating that we wanted the vehicle and that we would be driving up to get it the next morning. I found someone to watch my two small children and my husband and I left at 7 am. The internet stated that the dealership opened at 8am and I called at 8:06am while we were in route. The service area was open but no one was there from the sales department until 9am. I continued driving and called again at 9:30 am. I spoke with the sales manager that Wendy had said gave her the purchase price the day before. He first was nice and said he remembered that vehicle and price from yesterday. He then looked up the vehicle again and asked me again what Wendy said the price was. I told him and he knew what the price was that I was quoted because he had said it earlier in the conversation. He said that the price was wrong. He didn't say 28, 449 he said the price was 38, 449. I told him that is not what was stated on the message on my phone and that even his price on the internet was lower than that quote. He then said let me see what I can do. He then came back with a price of 35,199. That was his best offer. That isn't even a good offer. I could get that price at any dealership all day lone. I then stated I had a quote on a vehicle with the same specs from a different dealership for 32,000. He said well I bet that the vehicle there isn't as nice and this was a great price. He talked to me like I wasn't educated about the vehicle I was looking to buy. Well he was wrong. THIS DEALERSHIP IS DIRTY! After driving 2 hours of the 4 hour trip I told him that I will not take that so called deal. That all he did was tryh to get me to the dealership under a lie thinking I was studip enough to just buy the vehicle anyway because I had drove for 4 hours. I am not going to write and call everyone at Chrystler, Dodge Ram to let them know that this dealership is dirty and using horrible tactics to get someone to buy a vehicle. GO ANYWHERE but HERE at PROGRESSIVE for a vehicle.
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Wendy and the Sales Manager