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Puente Hills
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Manufacturer: Mazda
Puente Hills
17370 E. Gale Ave.
City of Industry, California 91748
(626) 965-9988
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Twenty-Four Month Rating:
3.6
/5
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traceyflick
11/23/2007 7:56:20 PM
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Reason for Visit:
Sales
I recommend this dealer:
No
My Review of Puente Hills:
THIS DEALERSHIP RUINED MY PAPERWORK! They incorrectly submitted/neglected to submit paperwork to DMV related to my trade in and new vehicle. as a result, i have been spending the last 6 months trying to rectify issues with my new car title and the trade-in. the dmv is getting ready to garnish my taxes because they believe the vehicle still belongs to me. i call and call and NO ONE returns my phone calls. if anyone answers, they say the person i need is "at a meeting" even if its 430 on a friday night. as soon as i got the car, they were done with me and are refusing to accept responsibility for THEIR screwup. no one there seems to care that a customer is suffering because of their screwup. i am now going over their heads to the credit oompany, Dmv, and mazda because if you buy a car from them, apparently they dont want to deal with you afterward. forget it!!!
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tgif1386
8/9/2007 2:22:27 PM
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Reason for Visit:
Sales
I recommend this dealer:
Yes
My Review of Puente Hills:
This is definitely the best Mazda dealership I have encountered. The sales give me a good price and all the cars are in an enclosed A/C showroom. Highly recommend.
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