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Quality Nissan of Temecula
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Quality Nissan of Temecula
41895 Motor Car Pkwy
Temecula, California 92591
(888)521-0691
Manufacturer: Nissan
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PatKarlin
5/1/2004 10:46:40 AM
Overall Rating: 1.5
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Reason for Visit:
Service
I recommend this dealer:
No
My Review of Quality Nissan of Temecula:
This has been the worst experience we've ever had. My '88 Nissan truck was towed in April 20 for a leaking head gasket. We were given an estimate of $1,000 for the repair. A few days later we were told "bad news" it needs a new cylinder head, then a few more days more "bad news" we also need to replace the radiator, the next "bad news" was it now needs a water pump - the bill was now going to be $2,200+. I called and left a message which was not returned and then the final blow was the day Dana called to say they had put on the wrong size cylinder head - it was leaking and they would have to order a new one so it wouldn't be ready till May 5. If this is not taken care of properly and gotten back to the original estimate I will make every contact possible to let it be known we have been "ripped off". Ever hear the old saying - "The best advertisement is a satisfied customer"? This is one very unhappy customer!! - Robert Karlin
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PatKarlin
5/1/2004 1:21:46 PM
Overall Rating: 1.2
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Reason for Visit:
Service
I recommend this dealer:
No
My Review of Quality Nissan of Temecula:
This has been the worst experience we've ever had. My '88 Nissan truck was towed in to their service department April 20 for a leaking head gasket. We were given an estimate of $1,000 for the repair. A few days later we were told "bad news", it needs a new cylinder head, then a few more days - more "bad news", we also need to replace the radiator. The next "bad news" was it now needs a water pump - the bill was now going to be $2,200+. I called and left a message which was not returned, and then the final blow was the day Dana called to say they had put on the wrong size cylinder head - it was leaking, and they would have to order a new one so it wouldn't be ready till May 5. <br>If this is not taken care of properly and gotten back to the original estimate I will make every contact possible to let it be known we have been "ripped off". Ever hear the old saying - "The best advertisement is a satisfied customer"? This is one very unhappy customer!!<br><br>
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