Quality Nissan

Reason for Visit: Service

I recommend this dealer: No

My Review of Quality Nissan:
This has been the worst experience we've ever had. My '88 Nissan truck was towed in April 20 for a leaking head gasket. We were given an estimate of $1,000 for the repair. A few days later we were told "bad news" it needs a new cylinder head, then a few more days more "bad news" we also need to replace the radiator, the next "bad news" was it now needs a water pump - the bill was now going to be $2,200+. I called and left a message which was not returned and then the final blow was the day Dana called to say they had put on the wrong size cylinder head - it was leaking and they would have to order a new one so it wouldn't be ready till May 5. If this is not taken care of properly and gotten back to the original estimate I will make every contact possible to let it be known we have been "ripped off". Ever hear the old saying - "The best advertisement is a satisfied customer"? This is one very unhappy customer!! - Robert Karlin

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Reason for Visit: Service

I recommend this dealer: No

My Review of Quality Nissan:
This has been the worst experience we've ever had. My '88 Nissan truck was towed in to their service department April 20 for a leaking head gasket. We were given an estimate of $1,000 for the repair. A few days later we were told &quot;bad news&quot;, it needs a new cylinder head, then a few more days - more &quot;bad news&quot;, we also need to replace the radiator. The next &quot;bad news&quot; was it now needs a water pump - the bill was now going to be $2,200+. I called and left a message which was not returned, and then the final blow was the day Dana called to say they had put on the wrong size cylinder head - it was leaking, and they would have to order a new one so it wouldn't be ready till May 5. <br>If this is not taken care of properly and gotten back to the original estimate I will make every contact possible to let it be known we have been &quot;ripped off&quot;. Ever hear the old saying - &quot;The best advertisement is a satisfied customer&quot;? This is one very unhappy customer!!<br><br>

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