Queen City Lincoln Mercury

Queen City Lincoln Mercury
9140 E. Independence Blvd
Matthews, North Carolina 28105
704-553-8300

Manufacturers: Lincoln, Service or Auto Body

Need a New Car?

Dealership Amenities
Free WiFi, Children's Play Area, State-of-the-Art Lounge with Flat-screen TV, Free Coffee


Twenty-Four Month Rating: 5.0/5

3 Reviews

Overall Score: 5 Star Rating5.0



About Queen City Lincoln Mercury
Certified: Queen City Lincoln Mercury
This dealership is a DealerRater.com Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Queen City Lincoln Mercury has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater.com Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconcilation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.


h2osprt
11/25/2008 2:05:04 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ron, Bobby, Bill, Mr Van

My Review of Queen City Lincoln Mercury:
Best new car dealer I have ever experienced; sales and service. I have purchased many cars over the years from Queen City (and Metro Lincoln-Mercury) and have always been treated perfectly, received the best deal and continue to travel from out of state to buy cars from Queen City. There Parts & Service department are top notch as well. Would highly recommend this dealer to anyone in the market for a Lincoln or Mercury automobile.

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dayna2day
4/27/2007 10:43:13 PM


Overall Rating: 1

Reason for Visit: Sales

I recommend this dealer: No

Employee(s) Dealt With: Reggie

My Review of Queen City Lincoln Mercury:
Three days after purchasing a car from this dealer the windshield wiper fell off. The next day the driver side door would not work, forcing me to enter from the passenger side. 9 days later the car left me stranded beside the road. I'm told the engine is no good, it is undrivable. $5000 seems to me to be a lot of money to pay for 9 days of use! The dealer will refuses to make it right. The salesman shouted over the phone at me, then hung up on me.
Save your time and money, do NOT buy from this dealer!

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mildred
8/24/2004 3:41:30 PM


Overall Rating: 1

Reason for Visit: Sales

I recommend this dealer: No

Employee(s) Dealt With: pence, wagner, louie, steve vann, paul mcgavis

My Review of Queen City Lincoln Mercury:
will not stand behind word or work ruined cylinder head by drilling into water jacket of head then walked away from repair said it was fixed and they did not need customers like me. I bought a used car knowing it would need some work, however dealer service and their mechanic should stand behind their work. Offered to take car back, this was not solution to problem. Urge all customers to not do business with Queen City Lincoln Mercury, Charlotte,NC

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