Quirk Chevrolet Buick

Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Quirk Chevrolet Buick:
Quirk is holding new vehicles purchased through the C.A.R.S. program HOSTAGE. In violation of the federal regulation (see below).

From www.cars.gov website: We’ve also heard that dealers are asking consumers are asking consumers to keep their “clunker” until the deal is approved by NHTSA.

IF THE DEALER HAS THE NEW CAR IN STOCK, THE DEALER MUST ALLOW YOU TO TAKE POSSESSION OF THE NEW CAR BEFORE THE DEALER MAY SUBMIT THE CREDIT APPLICATION TO THE GOVERNMENT. PLEASE REPORT ANY DEALER TO NHTSA THAT DOES NOT ALLOW YOU TO TAKE POSSESSION OF A NEW CAR PURCHASED UNDER THE CARS PROGRAM. PLEASE CALL THE CARS HOTLINE AT (866) CAR-7861.

They will not release my new vehicle even though they have the entire balance of the funds for my new car. They have ALL my money and my new car. They have also been rude and have actually hung up on me on two occations even though I was keeping the calls professional. WARNING------DO NOT PURCHASE A VEHICLE HERE!

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Quirk Chevrolet Buick:
had a very positive experience when I brought my Hummer H2 in for a oil change. The technician took very good care not to get oil and grease inside and on the paint. The wash job was also very nice. I would recommend Dobles Hummer to everyone. The service department is very clean.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Quirk Chevrolet Buick:
I brought a 2002 Cavalier in for repairs after an accident last at end of 2003. Since then I had a electrical failure due to a wires that were crushed from the accident and not replaced.The repaired section had pieces of broken glass and plastic inside the quarter that were never removed. Now I tried to use the air conditioner with the advent of warm weather.No cold air!!. It turns out that the low pressure line had been pushed back into the serpentine belt from the accident and was partially severed. Dobles repair moved it back to its correct position but never repaired or replaced it.The insurance company is balking at covering these "discoveries" a few months later.Was over $6000 for repairs Dobles did (and took quite a while to do it) so far I am in the hole $900 more.Great sales lousy service.

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