Quirk Ford... where do i begin.. Back in 2014 i bought an F-250, a few months later, i bought a ford focus.. both from Quirk Ford. Earlier this year (2015) the engine blew up.. a major fix which on average takes 2 weeks as long as it is actually being worked on. However, after two weeks had passed and i had still not recieved my truck or even been told when it will be finished a red flag went up.. so i called.. however when i called i was told that "Mike D" would give me a call back (which after days of waiting he never did). I kept calling each day and eventually twice a day only to be told that "Mike" was either "in a meeting", "In the Shop", or "busy". So after about 60 days of waiting for my truck to be fixed, i finally recieved it back.. only to have my 2013 Ford Focus break an axle seal (a one day repair at most or a couple day repair worst case scenario. So i called, scheduled an appointment to have my focus looked at.. brought it to quirk. a few days later i called since i had not heard anything, only to be told that they havent looked at it and they do not know when they will be looking at it.. yet i made an appointment to bring it there. While thinking that i was on the comical TV show "Punk'd" by MTV, i discovered that my truck (now fixed and working) has an oil leak because the oil pan was not assembled correctly (a gasket was left out from the assembly). Aggrevated because my 2013 ford Focus is in the shop and will obviously not be out any time soon because "they havent looked at it yet" and because i still hadnt recieved reimbursment for the rental vehicle i had to use.. i waited and after a long two weeks dealing with rude and very unexaptable behaviour from Quirk Ford employees.. i finally recieved my focus back. Brought the truck in so they could fix their mistake, and was given nasty attitude by "Mike D" and was told that even though i had an appointment it would be at least 2-3 hours before they could even look at it. needless to say i left, did not recieve my rental check, and am now driving a vehicle that leaks oil because Quirk Ford was too negligent to give quality service. i have also filed a complaint with the attorney genreal and quirk.