RBM of Alpharetta

In a day and age when most retailers have decided that great customer service is no longer desired by customers, when you do make a great find, it easily closes the deal. We made such a find in Reza with great customer service is no longer desired by customers, when you do make a great find, it easily closes the deal. We made such a find in Reza with his great service, knowledge, eagerness to please, and then being able to deliver on his promises. He was the main reason why we purchased our vehicle at this dealership which was one of the furthest from our home. I'm a very difficult customer to please, but this gentleman was great. More

After hours of internet research for the right car for my wife we settled on the C-Class and on RBM North as the dealer we would start with. Upon arrival we met Joe Ydunate who gently and efficiently explain wife we settled on the C-Class and on RBM North as the dealer we would start with. Upon arrival we met Joe Ydunate who gently and efficiently explained the car’s features to us and patiently stood by as my wife studied the color selections (which took as long as the test drive). When we settled down for the negotiation phase Joe and the General Sales Manager were attentive and forthcoming with information. Instead of my having to bring up the dealer’s advertised special lease terms, they were proactive in putting their special forward as an option. When I asked for lease details such as capitalized cost, acquisition fee, dealer fee, residual value, and money factor, the information was immediately provided. The purchase phase was well-organized and topped off with a detailed explanation by Diane of the basic operation of the vehicle, as well as of the many features such as the hands-free use of my wife’s cell phone. This was a class operation and we had an experience that far exceeded expectations. More

Bill and the staff from RBM were excellent to work with. Bill and the staff from RBM were excellent to work with. I felt right at home purchasing the vehicle. They went over every function and aspect of the Bill and the staff from RBM were excellent to work with. I felt right at home purchasing the vehicle. They went over every function and aspect of the vehicle. It was an enjoyable experience. I will certainly purchase another MB from them in the near future. More

This is my second purchase with Bill Favini and as usual he was patient, listened to what I wanted vs what I really needed and found the right car for me at the right price. It is always a pleasure to do bu he was patient, listened to what I wanted vs what I really needed and found the right car for me at the right price. It is always a pleasure to do business with Bill and I would recomend him to my friends and family if in the market for a new or used Mercedes Benz. Sallie Sompayrac More

Our salesman, Bill Favini made purchasing our vehicle a true pleasure. He is one of the best I have encountered in over 48 years of buying autos. If you want great personal service and a fair purchase pr true pleasure. He is one of the best I have encountered in over 48 years of buying autos. If you want great personal service and a fair purchase price painlessly, see this guy.. I am very impressed and will go back and buy another benz from Bill.. and the dealership was spotless and professionally operated.. great buying experience.. More

Adam Denault and the friendly staff at RMB went out of the way to make the entire experience very enjoyable. I spent days searching online until I found the right Mercedes at the right price. Adam expla the way to make the entire experience very enjoyable. I spent days searching online until I found the right Mercedes at the right price. Adam explained all the features of the Mercedes and patiently answered all my questions. I give Adam and RBM the highest rating. More

I was looking to buy my second Mercedes Benz vehicle, so I started my homework online. When I went into the dealership, I was immediately greated by my salesperson Adam Denault. He was very patience and I started my homework online. When I went into the dealership, I was immediately greated by my salesperson Adam Denault. He was very patience and thorough in handling every aspect of my new car purchase. He went above and beyond to make sure that my car buying experience was flawless. Adam's website www.mybenzguy.com is an excellent resource for both Adam and RBM North. RBM NORTH went the extra mile for me, I will go the extra mile for them! More

We met Scott Omen at the Atlanta Auto Show this March( we had met previously about 4 years ago) and we were looking at new cars. A Mercedes Benz was not at the top of our list at the time, but Scott convince had met previously about 4 years ago) and we were looking at new cars. A Mercedes Benz was not at the top of our list at the time, but Scott convinced us to consider the C300 car. After test driving one at your dealership my wife loved the smooth ride and we became very interested in purchasing or leasing a new Mercedes C300. Scott was great with his friendly, sincere, non-pressured, yet highly knowledgable sales approach. I was doing a lot of traveling over the following weeks and Scott was great in working with us and providing information to me via email so that we could correspond while I was traveling. My wife and I love our new car---C300 Sport and are extremely satisfied with the rapport that we had with Scott Omen. Great Job! More

Our experience at RBM of North Atlanta was very pleasing. The sales rep, Andy Sayers,was extremely attentive, helpful, and best of all he was not pushy in any way. We feel like we got a great deal for our The sales rep, Andy Sayers,was extremely attentive, helpful, and best of all he was not pushy in any way. We feel like we got a great deal for our money and have confidence that the customer support will continue throughout our ownership of this car. The dealership was beautiful and was very clean. More

We worked with Dave Olson to purchase Scott's new company car. The experience was exceptional. Dave was very helpful in giving information for us to make an informed decision. He was essential in going th car. The experience was exceptional. Dave was very helpful in giving information for us to make an informed decision. He was essential in going through all the corporate channels we where limited with to make the process as smooth and efficient as possible. We will definately recommend Dave and RBM to our friends. More