RBM of Atlanta

RBM of Atlanta
7640 Roswell Rd
Atlanta, Georgia 30350

Sales: (770) 390-0700
Service: (770) 390-0600
Parts: (770) 390-0601

Manufacturers: Mercedes-Benz, Maybach


Most Reviewed Employees
Steve Edwards Steve Edwards
Sales
Eric Koenigsberg Eric Koenigsberg
Maybach Relationship Manager
Charlie Vaccaro Charlie Vaccaro
Sales
Gerry Modzelewski Gerry Modzelewski
Sales
Curt Cunningham Curt Cunningham
Service Advisor
Steve Szczupak Steve Szczupak
Sales
Shawn McCallum Shawn McCallum
Service Advisor
Dennis Phillips Dennis Phillips
Service Advisor
James Roberts James Roberts
Service Advisor
Kyrus Frames Kyrus Frames
Sales
Need a New Car?

Dealership Amenities
Customer Lounge Area
Free Loaner Cars
Drive-In Service
Express Service
Parts Store
Free Coffee
Free Drinks
Free WiFi
Cable TV
Television

Sales/Showroom

Monday: 9:00 AM - 7:00 PM

Tuesday: 9:00 AM - 7:00 PM

Wednesday: 9:00 AM - 7:00 PM

Thursday: 9:00 AM - 7:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed



Twenty-Four Month Rating: 4.9/5
358 Reviews
RBM of Atlanta

Overall Score: 5 Star Rating4.9







About RBM of Atlanta
Certified: RBM of Atlanta
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, RBM of Atlanta has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About RBM of Atlanta
Your Mercedes-Benz Specialists since 1964.

- Sales and service for New Mercedes-Benz, AMG, Maybach, Sprinter Vans, Pre-owned Mercedes-Benz and Certified Pre-owned Mercedes-Benz.

- Georgia's only Maybach Dealer.

- Visit our new showroom and service facilities.

- Conveniently located in Sandy Springs.

- Great selection of New and Pre-owned vehicles

- State-of-the-art service facilities

- Convenient service options including Express Service and Star Mobile

- www.facebook.com/rbmofatlanta

- www.twitter.com/rbmofatlanta


SRPAtlanta
5/22/2012 10:59:24 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Curt Cunningham, Eric Koenigsberg

My Review of RBM of Atlanta:
I've bought many cars over the past twenty years for myself and family both, including six different Mercedes. My latest car purchase Jan 2012 (a 2010 MM550) from Eric Koenigsberg and RBM was hands down the most low stress and pleasurable car purchase ever.

Eric is a consummate professional and a very fair sales person. My purchase price was equitable and substantially below where the car has been selling at auction online, there was no haggling involved whatsoever. For the first time ever the purchase of my Mercedes was as pleasurable an experience as driving one.

I have since referrred a friend to Eric who needed a used C class, not a large ticket purchase, and Eric treated her every bit as fairly and respectfully as if she'd arrived to purchase a Maybach.

I cannot recomment Eric and RBM enough. They are a class operation and as a sales person Eric the epitome of Mercedes style ~ impeccable, understated and gracious.


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fogtownrog
5/22/2012 6:34:23 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Stephen Cavanaugh

My Review of RBM of Atlanta:
Recently I purchased a new E320 from Steve Cavanaugh of RBM of Atlanta, most likely the best car dealership in Atlanta. Prior to arriving at the dealership, I spoke with Steve about the E350 that I wanted as my 1997 E320, although working fine, was ready to retire. My first thought was to buy a previously owned vehicle or lease a brand new one. Steve had emailed me the numbers that included the sales price and the cost of ownership, etc. It turned out that I ended up buying a new car. Steve's sales abilities were customer focused and his friendly attitude closed the sale. He was efficient, organized and thorough, taking more time to answer all questions about the car and making sure that I left with complete knowledge of the car's safety features. He was kind enough to pair my iPhone with the car's Bluetooth system. In summary, a First Class experience.

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Renwoaik
5/21/2012 4:25:29 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Szczupak, Chris Weatherly

My Review of RBM of Atlanta:
I was referred to RBM of Atlanta and Steve Szuczpak by a close personal friend and I must say that the experience exceeded my expectations. I was warmly greeted as I entered the door by bright smiling Casey Hsu as she offered a cold bottle of water while I waited for Steve. I had looked on RBM's web site and had an idea as to which car I wanted but after walking the lot I found the right car. I felt a great connection with Steve as he did not pressure me to purchase the car and was more interested in helping me find the right car. I was also quite impressed with Steve’s knowledge of the vehicle. I was also quite pleased with how quickly Chris Weatherly in finance was able to complete the paperwork and get me into the car as well as suggest maintenance packages to improve my ownership experience. After my very pleasant experience at RMB, I will certainly be back for future purchases and I will encourage my friends to seriously consider this dealership when they are in the market for a "new" or "previously enjoyed" Mercedes Benz. Thanks Steve for your assistance in making the car buying process enjoyable and painless.

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chprkr@yahoo.com
5/15/2012 10:29:30 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Edwards

My Review of RBM of Atlanta:
I was in the market for a preowned coupe. After some unfortunate experiences with other metro dealers, I looked up RBM when I decided on Mercedes Benz. I had done business with RBM in years past when I had Mercedes Benz products. I alway enjoyed their customer focused approach with a sincere desire to exceed a customer's expectations. I am pleased that even though many years have passed since my last Mercedes Benz, at RBM, nothing has changed.

My experience with RBM was a car buying pleasure. The car I inquired about was ready when I arrived, negotiated a fair price, and had complete understanding about some different circumstances as an an out of state purchaser. I found the car I was looking for at a fair price looking good as new. Plus I believe I received the same courtesies and attention as a purchaser of a new Merceded Benz. My experience answers the question of why you purchase a Mercedes from a Mercedes dealer, and if you are in Atlanta, RBM is worth a visit. RBM continues to be the dealership I enjoyed back when they were located on Pharr Road. I highly recommend doing business with RBM.


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twyrobek
5/15/2012 4:16:22 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Edwards

My Review of RBM of Atlanta:
I cam e in at the last minute and Steve, not only came in on a Saturday, but stayed after hours to make sure the deal was done and I was happy.

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Shawncass1
5/8/2012 7:32:16 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Stephen Cavanaugh

My Review of RBM of Atlanta:
I am a repeat Mercedes Benz owner and was quite partial to another local dealership until I visited RBM and met Stephen Cavanaugh. Stephen was knowledgeable, professional and committed to ensuring that I received the best deal possible based on my requests. I have purchased several vehicles in the past, however, I have never experienced such a customer centric attitude from a car sales person in a very long time, as I walked away feeling that customer satisfaction was the priority vs. moving a unit.

Keep up the great work Stephen and job well done!

S. Cass


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kimboyd
5/6/2012 8:15:56 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Edwards, Chris Weatherly

My Review of RBM of Atlanta:
Steve and Chris both were fantastic to work with. They were both very professional, knowledgable, accomodating, calming, honest, and kind. It was a great experience, and I would highly recommend your dealership. I look forward to servicing my vehicle at RBM.

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APARKER1980
5/4/2012 12:37:19 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Stephen Cavanaugh, Chris Weatherly

My Review of RBM of Atlanta:
My husband and I traveled over 100 miles for a vehicle. Stephen was wonderful. He was quick to return phone calls or emails. Once we arrived at the dealership, everyone was wonderful. We were with our 1 year old daughter and the staff was very understanding of her curiosity. I would and have recommended them to others.

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sunmagann
4/26/2012 8:11:23 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Paul Markes, Gerry Modzelewski, Chris Weatherly

My Review of RBM of Atlanta:
Staff was genuine not phony friendly. Negotiations were simple to get to the bottom line. Fair pricing up front. Fair pricing on trade-in. Smooth process for financing at great rate.

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kennath
4/25/2012 11:20:31 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Gerry Modzelewski

My Review of RBM of Atlanta:
The dealership had the vehicle with all of the options that we needed and were very helpful. Gerry Modzelewski showed us around the dealership and introduced us to the manager and others. When it came to pricing the vehicle he knew of incentives from USAA Insurance which saved us a significant amount of money. He followed up to determine our satifaction and to invite us back to over all of the features of the vehicle because we purchased it late on a Saturday and didn't have time to learn everything.

If RBM continues to treat us like the first day we will be very happy with them.

Ken Beringer


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