RUSNAK

Reason for Visit: Service

I recommend this dealer: No

My Review of RUSNAK:
After dealing with Rusnak for 3 years - I will go OUT of my way to stay AWAY from them. HORRIBLE, HORRIBLE service. Last experience I was shuffled from one "service" person to another and stood around for over 40 minutes waiting for the "next" service manager. They had already taken my car back and left me standing there. Absolutely pissed by that time, I tracked my car down in the back lot and LEFT. (Which is interesting in itself as no one tried to stop me from taking the vehicle. How did they know it belong to me?)

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Reason for Visit: Service

I recommend this dealer: No

My Review of RUSNAK:
Extremely poor and arrogant customer service in the service department. calls not returned, extremely long times to have a car repaired and no real caring on the part of Rusnak that they are such poor overall performers in service.

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