Good experience for the most part. However, a check I was owed from the dealership in the amount of over $5000 took TOO long to receive. I purchased my vehicle on Jan 14, 2016 and did not get my check until FEB 4, 2016! I had to call the dealership on at least three occasions. I was always promised "the check is in the mail". Turns out the General Manager of Racine Automotive group was most to blame for delaying signing of the check and mailing it to the wrong address. Very frustrating. The buying experience needs to be elevated for the luxury Genesis line, or it's never going to work. A delay in receiving money owed makes a customer uneasy about the business practice of a certain dealership.
I Recommend This Dealer:
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