Rainbow Imports/Suzuki

Reason for Visit: Sales

I recommend this dealer: No

My Review of Rainbow Imports/Suzuki:
Rude and I absolutley am disgusted when Employees throw their "Title" around. What happened to our customer service skills.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Rainbow Imports/Suzuki:
This dealership is horrible!! I went in looking for a small 4-cylinder communter car for college & they kept showing me brand new 6-cylinders and cars way out of my price range. After I told him for about the 12th time, he finally showed me a Forenza, which I really liked. However, the car was covered in dings and dents and scratches, inside and out! They would not negotiate the price at all. I told him I was willing to pay no more than 10 thousand after TT&L, and his only argument was "everyone has to pay taxes" It had nothing to do with taxes!! I wasnt paying almost $20 thousand dollars for a used car that was beat up & not not taken care of. I called back and told the salesperson that if he could get me out the door at $10 thous then i'd pay in cash & pick it up tomorrow. He said he'd speak with his manager & call me back. Never heard from him again.

I went to the Suzuki dealership in Hammond & it was a much better experience. I found another Forenza, MUCH better condition, 50,000 less miles, under full warranty, and in my price range. The salesmen did not hassle or pressure us. They were very patient and worked with us to make us happy!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Rainbow Imports/Suzuki:
I and my wife were mislead by the sales persons, on two occasions by two different salesmen. This caused us to lose time (hours), money and energy. Our dealing with them was a very frustrating, exasperating experience. When the owner (so we were told) was informed of this he had a cavalier attitude and essentially stated, "Oh, well, thanks for stopping by and have a nice day but don't let the door hit you in the butt. . ." They had no value for the customer or their integrity. Go ANYWHERE else but to this dealer to purchase your vehicle. If you value your own integrity, don't go to this dealership.

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