Quickly, I am going to point out what I think makes a successful organization. It is their organizational culture -- how they behave, how they treat you, their practices with clients, their style in sales and services, and well as the people they hire. My experience was with sales, Rufad, and meeting the service manager, the Financial Manager, and even who greeted me at the door. Thank you. Bought my first Suburu.
Rufad Medinoski assisted my husband and I with our recent purchase of a 2017 Mazda 6. This was our first Mazda and he was so patient when showing us the vehicle's features, especially the computerized functions. It is very obvious that Ramsey places a strong emphasis on customer service as Rufad followed up with us a few days after our purchase just to see if we had any questions about the vehicle. We were also very impressed with Marcy, our financial consultant who took care of the paperwork. She was very efficient and super personable. All in all, Ramsey was a great experience!
I went in with somewhat of an idea of what I wanted and Steve provided me with all possible options. He explained all the features of the vehicles. I chose a lease option that best suited my situation. He answered all my questions. Was fair with my trade in. Steve was awesome to work with. Jeremy was terrific going back over all the car information. I would highly recommend Ramsey Mazda to anyone looking for a new vehicle.
Paul Moser is a genuine caring person who made our first time Subaru purchase a great experience. He is very informative, patient and exceeded all of our expecations in customer service. We know if we have any questions, Paul will be there for us after the sale. We will highly recommend him to our friends!
My experience was great. Paul Moser was, as always, helpful and professional. I like the fact that it still has a CD! I still wish Subaru would add the color yellow to the choices. The car pretty much sells itself.
My husband and I just purchased our first new car from Ramsey Subaru, and Paul helped us with the sale. We had done a little research online and in Consumer Reports, and the Subaru Forester was the most highly rated vehicle of its type. Paul made the process very easy and straightforward, and answered all of our questions thoroughly. We took some time to think about it, but didn't have to think very hard! We came back and completed the purchase a couple of days later. The only aspect of the process I didn't particularly like is that the dealership submits the license plate paperwork for you, but it takes up to 45 days. I could have taken the paperwork in to the county myself the next day and completed the process, without a fee. Otherwise we had a great experience--plus, Subaru is very pet-friendly and supports companion animal welfare causes, which is first in my book as a dog trainer!
I was the last of 5 siblings to purchase a Subaru Outback and knew the first day of my purchase that I had waited to long to enjoy this great car!
My husband and I traveled over 100 miles to purchase from Ramsey Subaru. I appreciated salesman Paul Moser's patience while I finalized my decision over a number of weeks, as well as the extended period of time he took to familiarize us with the workings of the car on the date of purchase. Marcy Davis walked us through the financial end of the transaction. Both of these Ramsey Subaru staff went out of their way to be helpful and their professionalism and great senses of humor were much appreciated.
Exceptional service. I have been stressed out about the process of purchasing a new car, and I was surprised by how easy and stress free Paul Moser made the process. I never felt pressured or obligated to do anything, and he provided all the information necessary in order to make the decision that was right for me. Thank you for everything.
We were treated well from start to finish as we shopped, took two test drives, and bought our new Subaru. We worked with both Chris Donahue and Brandon Williams. Both were attentive to our wishes and scheduling limitations, provided us with lots of helpful information, and gave our needs first priority. We would feel comfortable contacting either of them with any questions or concerns. We would highly recommend the Ramsey dealership and these two salesmen.