Yesterday was my first experience of leasing a car. It was made easy by Paul Moser, the salesman who immediately had responded by phone and on line, to my on-line search a couple days ago. I was greeted pleasantly by Paul, who showed me the various Subaru models on the showroom floor. He then took me to a Forester for me to drive a few miles, after he had shown me many of the features of this model. The car felt like I was "home", after having loved my Volvo SUV, which I drove for 5 years.
I chose the model and car I wished to lease, and he explained the process. The process was more lengthy than I had anticipated, especially when the financial end of the "deal" was added. I was indoctrinated about the many features, as well as with all of the printed material which will be my guide. However, I was assured that Paul would always be available to answer my questions by phone or in person.
I have driven the Forester about town today - - nice to have my independence return! The car is very comfortable, drives quietly and easily. I REALLY like the rear camera! I have no way to evaluate the service dept. yet. I look forward to a positive experience.
Sara E. Sutton, D. O.