Read Reviews Ramsey Mazda

Ramsey Mazda

Ramsey Mazda

436 Rt. 17 North
Ramsey, New Jersey 07446


(800) 671-9830

Ramsey Mazda
Manufacturer: Mazda

Write a ReviewWrite a Review

  • Customer Service:

    4.5
  • Quality of Work:

    4.5
  • Friendliness:

    4.5
  • Overall Experience:

    4.4
  • Pricing:

    4.4

24-Month Rating

based on 60 reviews

4.5

4.5 out of 5

140 lifetime reviews

Ramsey Mazda

Most Reviewed Employees

    Employees have not yet been listed by this dealership.

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Certified: Ramsey Mazda

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Ramsey Mazda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Ramsey Mazda

Ramsey Mazda, a member of the Ramsey Auto Group, is THE premier Mazda dealership in New Jersey. Located in Bergen County, in Ramsey, Ramsey Mazda has been making our customers happy for years.
Ramsey Auto Group is a leading automotive retailer in New Jersey for new and pre-owned vehicles. Current dealerships include Ramsey Volvo, Ramsey Subaru, Ramsey Nissan, Ramsey Infiniti, Ramsey Fiat, Ramsey Mazda, Ramsey Chrysler, Ramsey Jeep, Ramsey Dodge, and Paramus Mitsubishi.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

mbzowner1
5/14/2013 3:31:57 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe Guadaloupe
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Ramsey Mazda:

The folks at Mazda of Ramsey were an absolute pleasure to deal with... it was a NO DRAMA sales process! None of that back and forth sales manager BS! I have to say- this was probably the very best sales experience I've ever had with the buying/leasing process!

The sales people were courteous, kind, and respectful... not something you experience in many dealerships. I wouldn't have taken the time to write this review otherwise!

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giggles15
5/2/2013 4:41:36 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Amanda Ciborski
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ramsey Mazda:

I have always had no problem getting the truth about my service from Amanda. This is the second vehicle that I have purchased at this dealership. I went back there because I liked the service department. They are honest and can be trusted with what they tell me. I get my car within a reasonable time waiting. They are courteous and friendly. I feel like they do know me and enjoy going there. Amanda is very knowledgeable in what she does.

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dduyckinck
5/2/2013 9:22:49 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Amanda Ciborski
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ramsey Mazda:

Outstanding customer service every time. Amanda C. demonstrates extraordinary care and professionalism. I truly appreciate everything she does to help make my Mazda running well!

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rachnyc
5/1/2013 6:24:56 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Amanda Ciborski
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ramsey Mazda:

We bought a certified used CX-9 Mazda 20 months ago, as well as leased a smaller Mazda at the same time. Having the cars serviced for routine maintenance has been such an easy experience. All the employees are wonderful. I usually deal with Amanda who is always helpful and friendly, and extremely knowledgeable. She goes above and beyond...she once even drove to my house when I thought something in my car was not fixed! Of course, it was my error and she showed me what I was doing wrong on the spot. Truly a pleasure!

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rughooker2
5/1/2013 5:10:49 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rocky Dunn
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ramsey Mazda:

We looked at and drove 5 different cars and we found Mazda to be the most knowledgeable and not "pushy". We had a wonderful experience with our salesman Rocky who knew the answers to all our questions, took a great deal of time explaining everything in the car, never pressured us on the spot and also had a great senses of humor! The manager came over and spoke with us asking us what we were looking for, price, etc. When we went for the mid-priced car we were asked what our "wants" were and they had our heated front seats! We love our Mazda 6 and the grey/blue color is incredible - everyone thinks so. WE got the car at the price we wanted too. Rocky introduced us to the service department before we left who were also friendly. Denise Dondiego

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dupal1
5/1/2013 12:36:29 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Amanda
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ramsey Mazda:

I have purchased two Mazda's here-mostly for the service. Everytime I come here I regret the many years that I owned a Audi and had such bad service. The staff is always friendly and nice. Amanda always go out of her way to make sure that she describes the problem or just what needs to be done for the maintenance of the vehicle. I am always offered a ride or a loaner car. When a time is quoted I have never been disappointed. Extremely timely. Overall the total experience has been positive on all points. Highly recommended.

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Rachelmartin
5/1/2013 11:35:58 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Amanda ciborski
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ramsey Mazda:

The best service anywhere!!!! Love Amanda she goes out of her way too make sure your not only happy but satisfied!!!! The sales department all the way down to the service is top notch. I could go to many dealers but this is the only one for me and my family . I am a customer for life!!!

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tompp
5/1/2013 8:49:52 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
JOE DESIMONE..SALES MANAGER
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    N/A
  • Overall Experience:

    2
  • Pricing:

    3
  • Overall Score:

    2.5

My Review Of Ramsey Mazda:

My lease was up on my mazda 2010 and went in and leased a 2013 from them. The car is very good, however, the sales manager indicated to me that i would get my $500 back from my previous payment to the bank that I had rcently made on the 2010.After the sale, and when I did not receive my money, the "story changed" and that the $500 was part of the buyout , even though he called the bank twice to get a final payment but never thought of asking them if my $500 cleared or not. After I tried to discuss it with him, he gave me a short period of time to discuss it with him and told me that it was my error and he could not help me any longer and if need to get legal advice. Great customer service!! Be very careful dealing with him but would not recommend going there.

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bigvette85
4/21/2013 3:54:40 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Willy Elkammary
John Torres
Jesse Giordano
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ramsey Mazda:

I went there to test drive a Mazda cx5 for my daughter. She drove it with no problem and loved it. We were going to test drive other brands but she loved it so much we started to talk price (we leased). With very little pressure, our salesman and sales manager wanted to know what our needs were. With about 15 minutes of talking (negotiating) we came to an agreement that we were happy with and they were happy to sell a car. They were friendly, not high pressure and very accomidating. We traded in a car and within 3 hours we had the car. While they got it ready, we went home, cleaned out the car, got the title and returned with only some paperwork to fill out. I leased 3 vehicles in the past 3 weeks and this was the easiest and comfortable experience I had. I would definintely recommend Ramsey Mazda if you are interested in purchasing or leasing a new vehicle.

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Mnastri
4/13/2013 4:39:14 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rocky Dunn.
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ramsey Mazda:

I had gone to several dealerships and just happened to be driving by Ramsey Mazda and pulled in. The service, friendliness, and honesty I received was unmatched. I dealt with Rocky Dunn and I feel very lucky to have done so. First he took me on a test drive. We hopped in the 2014 Mazda 6 and we went on a nice ride. It wasn't your typical uturn after uturn test drive. We went on winding roads and into Parking lots to go over every feature. Then when it came time to negotiate he helped us find every rebate and cost savings there was. I have bought several cars and this was by far the best car buying experience I have ever had. I HiGHLY recommend going to see Rocky and the management team at Ramsey Mazda. They were all extremely helpful.

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