My Review Of Rancho Chrysler Jeep Dodge:
My entire experience with Rancho Auto Group, from first telephone contact through driving off the lot in my new car, was completely positive.
George Nohra was terrific to work with. He was extremely kind and cheerful, worked VERY hard to make sure he found exactly the car I wanted--and I was very specific about what I wanted--made sure I got the best price possible, and spent time making absolutely sure I knew where/how to use all the new "bells and whistles" on the car before I drove it off the lot. I was in the market for a new car because my old car, which I had had for over 18 years and was in perfect condition, was "totaled" when it was rear-ended recently. I was upset about the loss of the car, and so George truly went out of his way to find me exactly what I wanted to replace it. He had to check with multiple dealerships to find the right color and combination of options in a new car for me, but he found the right car, and had it delivered overnight.
I had been very inconvenienced by the loss of my car--I had been without a car for 2 weeks by the time I contacted Rancho Auto Group--and George went to work immediately to get me in the right new car. Less than 48 hours after I first spoke to George on the phone, I drove off the lot in my new car.
Sergio Gonzalez, who handled all the financial paperwork, was also wonderful to work with. He was very polite and professional, explained the process and all the paperwork very clearly, and handled everything very quickly and efficiently.
I was dreading the whole car buying business, but George and Sergio made the entire process--from start to finish--very pleasant.
Was this review helpful to you?
Yes | No