I have never been a fan of car dealerships especially after our experience with Mossy Toyota BUT this dealership's service dept. is different.
Last November we had to have our '97 Dodge transmission replaced and we've been dealing with them since. Sure their service reps may not meet all our expectations (unreasonable to expect perfection) but Pat Moran, the Service Manager sure has made a difference. We have had our share of issues, some even warranting a less than perfect rating BUT Pat Moran has proven to us he runs a honest and reputable service dept. Wish all auto dealerships would hire more employees with the integrity Pat Moran has. Sincerely, Anna

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My entire experience with Rancho Auto Group, from first telephone contact through driving off the lot in my new car, was completely positive.

George Nohra was terrific to work with. He was extremely kind and cheerful, worked VERY hard to make sure he found exactly the car I wanted--and I was very specific about what I wanted--made sure I got the best price possible, and spent time making absolutely sure I knew where/how to use all the new "bells and whistles" on the car before I drove it off the lot. I was in the market for a new car because my old car, which I had had for over 18 years and was in perfect condition, was "totaled" when it was rear-ended recently. I was upset about the loss of the car, and so George truly went out of his way to find me exactly what I wanted to replace it. He had to check with multiple dealerships to find the right color and combination of options in a new car for me, but he found the right car, and had it delivered overnight.

I had been very inconvenienced by the loss of my car--I had been without a car for 2 weeks by the time I contacted Rancho Auto Group--and George went to work immediately to get me in the right new car. Less than 48 hours after I first spoke to George on the phone, I drove off the lot in my new car.

Sergio Gonzalez, who handled all the financial paperwork, was also wonderful to work with. He was very polite and professional, explained the process and all the paperwork very clearly, and handled everything very quickly and efficiently.

I was dreading the whole car buying business, but George and Sergio made the entire process--from start to finish--very pleasant.

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Walked in Rancho dodge with low expectations since I had been to a few dealerships that day and didn't have the best experience. Needless to say that my expectations were shattered by the friendly salesmen and warm atmosphere . They gave me a very fair deal on my truck for trade and worked hard to get my budget price. I came in looking for certain things and Tony and Sebastian went out of their way to help me out . I would never expect that from a car dealership. I ended up getting 3k in trade for my old truck and walked away with a head turning black on black 2012 Ram express. Would recommend that if you are looking for a quality American made car go to Rancho Dodge , they will do you right. I'm glad I decided to go to them. I understand they are a business and need to be run as such, but they are very fair in their prices and incentives and you won't be disappointed.

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Sebastein was very helpful with the pricing of the car we wanted over the internet. So when I came into the dealership Saturday late afternoon everything was in order. He did a fantastic job with the selling of our car. I hope the best in his career with Chrysler Jeep Dodge and Ram.

Andre Smith

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Sebastien was friendly and knowledgable and attentive. He was thorough and his follow up was outstanding. He maintained an attitude throughout the sales process that said "Let's make it happen." Although I referred several friends to this dealership after my 2011 lease, my experience with the 2012 lease, which was initiated by the Dealer, will make me very comfortable in telling other friends that this is an excellent dealership to do business with. And my recommendation will be highly based on the professionalism and friendliness of Sebastien Haber.
Si Coleman

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Went to this dealership first looking for a new Jeep Grand Cherokee Limited and was assisted by Sebastien Habert. Sabastien was one of the most attentive, knowledgeable and likeable salesmen from whom I have ever purchased a car, and I have purchased quite a number of new cars. Because I had a relatively new and expensive 2012 Ford Explorer Limited that I needed to trade if I was to buy a new Jeep from Rancho, the amount of the trade-in allowance was as important as the price of the car. After working with Sebastien for three days I finally decided, based on a reasonable trade-in allowance, an excellent price and a considerable amount of sales assistance from Sebastien to upgrade from a Limited to an Overland. Throughout this process wherein I did take a fair amount of Sebastien's time, he was extremely cordial and provided excellent ideas and follow-up that did in fact assist me in coming to the decision I ultimately came to. Because I was trading in a fairly new car, my decision time was extended while I contemplated the loss I was taking on the trade of my Explorer.

Also, the sales manager JJ provided considerable assistance in this transaction and increased his offer to purchase my trade which also helped me make my final decision.

My overall experience with this dealer and with my salesman Sebastien Habert was outstanding as was my experience with the sales manager JJ.

I got a very fair overall transaction and was not pressed to make a decision at any time during my thinking process which included driving the car I purchased several times over three days.

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Sebastien Habert was an outstanding salesperson with whom to deal -- a breath of fresh air compared to other salespeople I've encountered. He took the time to explain every detail about the vehicle not once but twice to accommodate a family member on a second visit. He was friendly and trustworthy. He was easy to negotiate with and made the whole process the most enjoyable cay buying experience I've had.

Furthermore, Sebastien realized that he had not filled out my gas tank in the rush to prepare my vehicle for delivery late on a Saturday night, but called me first thing the next morning to apologize and offer a fill-up next time I am in the area.

I thoroughly recommend Sebastian Habert at Rancho Chrysler.

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We are so happy that we went to Rancho to purchase our new Dodge Durango,after many weeks of researching and dealings with other car dealerships. The Rancho people were so nice and informative, besides giving us a great deal on a beautiful car. Sebastien Habert,the salesman who helped us was great, he answers for all our questions and made our experience very enjoyable and stress free! We will tell all our friends to give Rancho a visit when they are thinking of purchasing a car!!
Rancho has a great team of professionals..Thank you!!

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We had a great experience with this dealership. Our salesman Sebastien Halbert was very helpful, courteous, prompt, attentive and honest. A real pleasure to work with.
Our finance person Juan Rodriguez was also a pleasure to work with. Instead of pressuring us to buy any or all of the "other stuff" that the dealers want to sell, he explained everything once to us then answered our questions, my wife and I decided what we wanted and that was it, we were done, no additional pressure.
We would recommend this dealership, and the employees mentioned, without hesitation.

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I had a great experience with this dealer. George Nohra, the salesman, was very easy to work with and we were able to reach an agreement on the terms with minimal fuss. I was a bit skeptical going in, not having purchased a new vehicle in 12 years, but George really made the experience go very smoothly and I was able to get the exact vehicle I wanted at a price that I felt was very fair. I would recommend this dealership highly.

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