They were all very friendly and let us look around as long as we wanted with no pressure. When we were ready we could drive all the cars we wanted. Financing was easy and painless. Great all around experience. I have already recommended the dealership and my salesman.

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The most fun I have had purchasing a vehicle in a long time. Joe Woodward was great to work with from the test drives to the final price negotiation. Joe from Finance continued this great experience making the finance process completely painless. I would highly recommend this dealership if you are in the market for a new VW.

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Willy was fantastic to work with, anyone that goes to VW of McKinney should definitely work with him! He made the process quick and easy!

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It was a very easy purchasing process. Everything was clearly explained and the team was extremely accommodating. We would definitely work with them again in the future.

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This is my second car I have bought from Willy Castillo. He is an excellent sales man and will go the extra mile to meet your needs hands down. Not only have I bought one from him but my parents and friend have. I would recommend him anyone. Excellent car buying experience.

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If it hadn't been for Willy Castillo I wouldn't have bought a new car today. He's trustworthy and knowledgeable in every detail. He encouraged me to come back any time had any questions which is comforting.
If it hadn't been for Willy, I wouldn't have even taken a test drive. After all, my10 year old Passat was working just fine. But that new car in the show room sure was pretty...midnight blue..my favorite car color. What could a test drive of that CC hurt? It was FINE. And then I wondered "How different is this from the car I know and love...the Passat? So Willy found a midnight blue Passat on the lot WITHOUT a sun roof (one of my deal breakers), I drove it and "that was all she wrote."
Susan Johnson in the finance dept made every thing so EASY! No red tape here.
There's one more thing, and to me, it's the most important thing....NO HAGGLING. They offered me a fair price for my car, no conspiring behind my back between management and the sales department, which is degrading to the customer. I was dealt with fairly and wasn't being "played." They paid the sales tax, too.
If your experience with Willy and Reed Vw is a good as mine, you're going to be a very happy customer.

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Start to finish this was a great hassle-free process. Jeff was knowledgeable and the finance team was not pushy. I would highly recommend them.

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Product noticeable, no pressure and everything went smoothly. Willy is a great sales person and made everything possible for us. This is our second car with him and this dealership. We are really happy with our new Tiguan and we're defenetly going back with him and this dealership in the future.

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Over the past 45 years I have bought many new cars. I never looked forward to the experience because it had meant dealing with the intial sale process. Previously I felt pressured from the minute I entered the lot until the transaction was complete. This was not the case at Randall Reed Volkswagon!!!!

The sales person let me look, explained my options and guided me through alternatives. When I kept coming back to my first choice, although above my initial price, we were able to work on numerous options that put me in my car, with terms I could work with.

Everyone I came into contact with while at the dealership were helpful and interested in making my experience what it was, GREAT.

Thanks to Randall Reed and particularly Evan.

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Everyone we worked with at RR Volkswagen were great. Bobby, Tony and Susan all went out of teir way to make sure we left there in the vehicle we wanted at the right price. Thanks again!

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