My Review Of Randall Reed Volkswagen of McKinney:
If it hadn't been for Willy Castillo I wouldn't have bought a new car today. He's trustworthy and knowledgeable in every detail. He encouraged me to come back any time had any questions which is comforting.
If it hadn't been for Willy, I wouldn't have even taken a test drive. After all, my10 year old Passat was working just fine. But that new car in the show room sure was pretty...midnight blue..my favorite car color. What could a test drive of that CC hurt? It was FINE. And then I wondered "How different is this from the car I know and love...the Passat? So Willy found a midnight blue Passat on the lot WITHOUT a sun roof (one of my deal breakers), I drove it and "that was all she wrote."
Susan Johnson in the finance dept made every thing so EASY! No red tape here.
There's one more thing, and to me, it's the most important thing....NO HAGGLING. They offered me a fair price for my car, no conspiring behind my back between management and the sales department, which is degrading to the customer. I was dealt with fairly and wasn't being "played." They paid the sales tax, too.
If your experience with Willy and Reed Vw is a good as mine, you're going to be a very happy customer.
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