Randall Reed's Planet Ford - Service Center

Kelli Campbell is the best service tech I have ever done business with! Her customer service is unparalleled and it makes me want to keep doing business there. Everyone sells vehicles it’s the follow throug business with! Her customer service is unparalleled and it makes me want to keep doing business there. Everyone sells vehicles it’s the follow through that keeps the business More

Their great with the timing of finishing your vehicle as promised most of the time. promised most of the time. More

Our service advisor, Mark Mundy, is the best in providing personal service, awesome follow-up, and doesn’t try to sell services we don’t need. Thank you, Mark! personal service, awesome follow-up, and doesn’t try to sell services we don’t need. Thank you, Mark! More

Great customer service. In and out in less time than I expected. Service plans were explained in detail by my service advisor. In and out in less time than I expected. Service plans were explained in detail by my service advisor. More

Excellent service! Troy Porter was great to work with. Will always come back. Thank you! Troy Porter was great to work with. Will always come back. Thank you! More

I got a follow-up on my service, not everyone has bad customer service, the lady who called me was very nice and willing to help!!! customer service, the lady who called me was very nice and willing to help!!! More

Called for appointment for filter/oil change, none needed. Waited for one hour and thirty minutes for completion. Excessive in my view point. Steven Bishop was friendly service advisor. needed. Waited for one hour and thirty minutes for completion. Excessive in my view point. Steven Bishop was friendly service advisor. More

Ned gave 5🌟 service! I recommend asking For him he was easy to talk to, understanding of my needs and executed on what was needed to get me taken care of. I highly recomm I recommend asking For him he was easy to talk to, understanding of my needs and executed on what was needed to get me taken care of. I highly recommend him. More

No issues. Just an oil change. Place looks clean and workers seem helpful. Oil changes these days always seem to take a bit longer than I think they should, but Just an oil change. Place looks clean and workers seem helpful. Oil changes these days always seem to take a bit longer than I think they should, but I have been here twice and it took about an hour each time. I can live with that. More

Came into service without an appointment,my vehicle was diagnosed and repaired in the same day. I wasn’t expecting that but it sure was nice to have it back so quickly. diagnosed and repaired in the same day. I wasn’t expecting that but it sure was nice to have it back so quickly. More