My Review Of Randy Wise Chevrolet:
I was planning to buy a truck in the fall but, I had started to surf the net trying to decide what features I wanted and so on. One day I had inadvertantly typed in a year newer truck than I was looking for and I stumbled accross the truck I now own purchased from Randy Wise Chevrolet of Flint. I live in Milwaukee, WI and Randy Wise beat any comparable truck in my neck of the woods by thousands. I purchased the truck over the phone and internet all the while getting excellent customer service. Jacobi answered my emails well into the night, long after the dealership had closed. I then rented a car and drove to flint to pick up my new truck. They drove my truck to the airport, I drove the rental car to turn in, and the courier drove to DMV to get the temperary plates and then to the airport to meet us there. I left with my new truck from the airport. After I returned home, Jacobi called me the next day to make sure I had made it safely and asked how I like the truck. A few days later, I was unable to find the wheel lock key. After a few quick emails with Jacobi, I found it.
It was nothing but excellent customer service from start to finish. Obviously I can't speak of the service department as I won't be taking it there for service. But, the used car dealership was great.
If I had anything negative to say it would be to question all the features that are listed in the ad. The ad stated that the truck had remote start. It didn't. It also said there were new tires. There was only one new tire.
For the record the truck I bought had everything I was looking for and it was a certified pre-owned vehicle. So, if you know what you want and you've done your homework, I'd take a look at Randy Wise. I'd do it again if they had a vehicle I was looking for.
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