"A good purchase."
It was a pleasure once again buying a car at Ray Catena Mercedes of Freehold. Jack Coffey made the experience a most comfortable one as he is both knowledgeable and eager to please, always trying to meet our needs. Nick and the support staff make it a team effort that is very much appreciated. We drove away feeling that we got an excellent deal and had no doubts about our purchase.
"Great experience "
Love my car. Love the service we receive. We won't go anywhere else. Ever. 😄 Thank you we will be back when it's time for the next car.
"warm confortable atmosphere"
I have bought new and used cars for over 40 years. During that time I have dealt with many different personalities, from sale people who thing they are doing you a favor when you walk into the dealership,to managers who couldn't care less who walked in. I must say that I have never been so welcomed at Ray Catena of Freehold , so much so that staff and management take the time to introduced themselves and remember your name on future visits. Bill Hoblitzell was patient knowledgeable and went out of his way to help on the lease of my vehicle . I was so impress with the service that I returned several weeks later a purchase another vehicle from him. Robert Lisi explained
every feature of both vehicles in precise detail, in a calm ,and patient manor, to myself, and my wife.
Matt the used car manager was help in offering the best price for my used vehicles as well as warranty extensions and service. Now the best for last. Leigh Farrell the General Manager of Ray Catena of Freehold introduced herself when I first lease a vehicle. She is warm, considerate , asked if I had any question and spent sometime speaking with me. She made sure my visit was an excellent and professional experience. Each time I visited the dealership Leigh, Matt, and Bill each remembered my name and always greeted me like family. Leigh always made sure I was well taken care of from plates, car washes and great coffee. The front desk Ladies always greeted you with a simile and directed you to the right people. Several weeks later I came in and traded my car for a new one, not just because of the service but because of the care and respect that I received from everyone. When you do visit Ray Catena of Freehold you feel the atmosphere of happy employees that gives off a comfortable vibe, and a relaxing environment to do business. I attribute that to Leigh because of her understanding and compassion in representing herself and the Ray Catena Brand.