For the most part, it was a great experience. I asked a question about additional fees and was told about one but found out about a second when finalizing the price. The final paperwork was to fast and not fully explained. Had to go back another time for full explanation. The dealer dealt with both issues to my satisfaction, which I appreciated.

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Tom was very helpfull, this was a no pressure sale.. my husband and I are very happy with our new truck..thankyou so very much

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Buying my first car I was very nervous and went to the dealership with every intention on just looking. Justin was awesome and very helpful in showing us exactly what we wanted. Kent was awesome too. They both made my experience comfortable and all around great! Very good people to work with. I love my new car and I would definitely recommend this dealership.

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Ken was extremely helpful and answered all the questions that I had! It truly was a great experience. The process was simple and quick. I walked in and they had the car I had picked online already waiting for me and within two hours I drove off the lot. Five stars!

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I walk into the dealership , with a chip on my shoulder , and to my dismay Fred and Nate did everthing I ask for , so I bought a car

You have very good people at this dealership , please add a little extra in there xmass bonus this year .,,, all kidding aside

It was a pleasure buying a car from you guys , ... Thank you mr Van Dyke.

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Buying my first car, I had called around a lot to different dealerships. Kia Shadeland was very helpful and willing to negotiate pricing. The whole process took a long time, however not due to the salesmen - it was the insurance that took forever. I recommend this dealership, and love my new car!

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Nate and Suzie were very helpful in the car buying process. Gave us a great deal and took very good care of us in all aspects. Would do business with them again in a minute :)

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All involved in my purchase worked very well with me to get me in a car..
Thank you to all who assisted me in my purchase.

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I think your sales people know what they are doing. Very friendly and listen when you have something to tell them.I don't think you could have any better sales persons,
than what i dealt with...Thanks for a wonderful experience.
Fred Haley

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The associates I encountered were friendly and helpful before I came to the dealership and while I was there however there are a few issues since I signed the dotted line: Title paperwork was not sent timely. I had to call at the 22 day time frame and it was hand written and faxed to me because it had "gotten under a pile." This was not Suzie nor MJ's error but rather the title agent's error. The Ziebart information was not given to me at the time of delievery (MJ??). I had to call for it a couple weeks later and what I recieved was a piece of paper with no information as to where to take the vehicle if any issues or for yearly inspections. I've had to contact a 2nd time for this information. It seems rather "out of the door out of mind" however they were on time about getting my monthly bill to me. They sure didn't have any delays when it came to getting the money.

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